Fairmont Heritage Place Mayakoba

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Luxury
VIP Access
5.0 star property
10

Exceptional

Tranquil escape with personalised luxury

Serene and stylish, this property offers spacious villas amidst lush surroundings, perfect for a tranquil escape. Enjoy personalised butler service, multiple pools, and fine dining with breathtaking views.

Popular amenities

  • On private beach
  • Pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿25,705
฿33,763 total
includes taxes & fees
31 Oct - 1 Nov

Room options

View all photos for Villa, 3 Bedrooms (Penthouse)

Room

Villa, 3 Bedrooms (Penthouse)

  • Garden view
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 4 Bedrooms (Penthouse)

A spacious living area with a large window, a sofa, a coffee table, and a dining set.

Villa, 4 Bedrooms (Penthouse)

  • Garden view
  • 585 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Garden)

A modern living room with a sofa, coffee table, and chairs, a large window with a view of a pool and greenery, and a ceiling fan.

Villa, 3 Bedrooms (Garden)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 287 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

View all photos for Villa, 3 Bedrooms (Middle floor)

A modern kitchen with a built-in oven, a dining area with a wooden table and chairs, and a large window offering a view of greenery.

Villa, 3 Bedrooms (Middle floor)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 428 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Beds

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About the area

Located in Playa del Carmen, Fairmont Heritage Place Mayakoba is on a private beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xplor Theme Park and Xcaret Eco Theme Park. Tres Rios Ecopark and Maroma Beach are two other places to visit that come recommended. Visit our Playa del Carmen travel guide
View more Resorts in Playa del Carmen
Map
Carretera Federal Cun Playa, Km 298, Mayakoba, Playa del Carmen, QROO, 77710

What's nearby

  • A coastal cityscape with a clear blue sea, a beach, and a mix of residential and commercial buildings.
    Quinta Avenida
    16 min drive - 10.2 km
  • A beach with a thatched-roof structure, palm trees, and clear blue water.
    Playa del Carmen Main Beach
    17 min drive - 10.6 km
  • A beach with palm trees, a thatched-roof hut, and a marina with boats.
    Maroma Beach
    18 min drive - 12.6 km
  • A person in a pink swimsuit swimming in a clear turquoise pool surrounded by lush green moss-covered walls.
    Xcaret Eco Theme Park
    30 min drive - 20.4 km
  • El Camaleón Mayakoba Golf Course
    8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    48 min drive

Restaurants

  • Buffet Riviera
    9 min drive
  • La Copa
    9 min drive
  • KOI
    7 min drive
  • Restaurante Chaká
    9 min drive
  • Restaurante Bistro
    12 min drive

About this property

Fairmont Heritage Place Mayakoba

  • Luxury family-friendly resort near Tres Rios Ecopark
  • Located close to Mamitas Beach and Playa del Carmen Main Beach, Fairmont Heritage Place Mayakoba provides a golf course, a beach bar and a corner/local shop. With a private beach, free beach cabanas and beach massages, this resort is the perfect place to soak up some sun. Indulge in a body wrap, reflexology and a detox wrap at Fairmont Spa, the on-site spa. Be sure to enjoy a meal at any of the 8 on-site restaurants, which feature Mexican cuisine and more. The health club offers fitness classes and yoga classes; other things to do include beach yoga, snorkelling and archery. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi.
  • Additional perks include:
    • 2 outdoor pools and a children's pool, along with pool umbrellas
    • Free self-parking
    • Full breakfast (surcharge), free bike hire and 4 outdoor tennis courts
    • A free beach club on-site, an electric car charging station and supervised childcare (surcharge)
  • Room features
  • All guest rooms are individually furnished, and boast comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra amenities include:
    • Highchairs, baby baths and children's slippers
    • Hypo-allergenic bedding and free cots/infant beds
    • Designer toiletries, shower/bath combinations and hairdryers
    • Wardrobes/cupboards, patios and separate sitting areas

All-inclusive details

  • All-inclusive room rates at Fairmont Heritage Place Mayakoba are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Frequently asked questions

Does Fairmont Heritage Place Mayakoba have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Fairmont Heritage Place Mayakoba?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Fairmont Heritage Place Mayakoba on 31 Oct 2026 start from ฿25,705, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Heritage Place Mayakoba pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 31.76 per pet, per day. Service animals are exempt from fees.

How much is parking at Fairmont Heritage Place Mayakoba?

Self-parking is free at this property.

What time is check-in at Fairmont Heritage Place Mayakoba?

Check-in start time: 4:00 PM; check-in end time: midnight.

What time is check-out at Fairmont Heritage Place Mayakoba?

Checkout is at noon.

Are there all-inclusive benefits at Fairmont Heritage Place Mayakoba?

Some rate plans available at this property are all-inclusive.

Where is Fairmont Heritage Place Mayakoba located?

Nestled on the beach, this Playa del Carmen resort is within 6 mi (10 km) of Tres Rios Ecopark, Maroma Beach and Playa del Carmen Main Beach. Mamitas Beach and Quinta Avenida are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Heritage Place Mayakoba Reviews

10

Exceptional

10

Cleanliness

10

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 25 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. Everything is impeccably maintained and the staff are all beyond kind. We visited with our toddler daughter and it was very easy to get around, enjoy all the pools, and most places allowed kids to eat free. Would definitely come back.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an exceptional property!!! Very special and such a wonderful experience!!! highly recommend this property!!! we will be back!!! 5 stars!!! the Service and Staff were all exceptional and the dining was wonderful!
Stayed 6 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic property. Loved the many dining options. The beach pool was gorgeous. The sheer amount of pools made it difficult to swim in all of them during our stay. The room service and in room dining were amazing. The outstanding butler service and our Villa made our stay so comfortable and easy. Two tiny things that could use some improvement: 1. Very little to do for kids under 5. No toy or book store and the kids club is limited for those ages too. 2. The service in the restaurant by the beach was incredibly slow. Including drink service by the pool. Also the big pool by La Laguna was often not tended to and trash or towels laid around for hours in the late afternoon. Otherwise we loved our stay and would come again and would recommend it to friends and families with no hesitation.
Stayed 6 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property, felt safe at all times. The service was excellent and the staff is just amazing.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place we had fantastic time we were in 4 bedroom pent house it had everything you need for big family vacation
Stayed 5 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and spacious villas. We can’t wait to go back.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, 3 bed villa with pool, butler Fernanda made sure we had wonderful dinner reservations, beach club and our Lucky boy (small maltipoo) was welcome everywhere, pool, beach and fine dining. Great spa
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Only issue was not having enough golf carts to transport guests.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a strong recommend. Note that there is a $100/day resort fee that isnt transparent upfront. But this place is a really strong recommend. I would go back in a heartbeat
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
s
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Fairmont Mayakoba hotel more than 10 times. This was our first visit to Heritage place. Absolutely everything about the property was amazing. Having 3 bedrooms each with ensuites was a total bonus for our extended family. There are 2 beautiful pool areas that you essentially have to yourself. Being separate from the main hotel but still enjoying all of the hotel amenities was like having the best of both worlds. Our incredible butler, Alejandro, was always available and could not have been more helpful. We already have our next visit planned and can't wait to return
Stayed 6 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Probably the nicest hotel I've stayed at in this hemisphere.* We stayed in a penthouse suite in the Fairmont's Heritage Place area. The place was immaculate, quiet, spacious, with a great modern kitchen. An in suite bathroom for each of three rooms, and an extra powder room. There are beautiful pools *everywhere*, never crowded. The beach is maybe a 15 minute walk or 5 minute bike ride away. The bikes are well maintained, but single speed, so I had to adjust the seat height to get enough leverage (as a 70 year old) to go up the slight hills. The grounds are beautiful, with interesting wildlife. You can take a boat ride around Mayakoba and see the whole area. The staff is incredibly helpful and can arrange anything you want to do, either in Mayakoba or nearly Playa del Carmen. Definitely a rare experience. (1) The Four Seasons Hoi An in Viet Nam is probably still number one ever, but that's an impossible bar to exceed.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Fairmont Mayakoba was nothing short of exceptional. From the pre-arrival planning (with our rockstar butler FERNANDA) to our arrival, everything was perfect. The team (now family) at Fairmont Mayakoba helped us with anything we needed (medicine when our little was under the weather, to sundry items that we didn't have and needed). The suite was perfectly appointed and every detail tended to. Our housekeeping and turndown teams were exceptional as well. We just got back and are already planning our return! We miss you already Fairmont and we will be back! The Connolly Clan (YouTube)
Stayed 7 nights in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo ótimo
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Precios elevados para el servicio otorgado

Muy buenas instalaciones El personal amable. La observación es que el personal necesita más atención a cliente. Alimentos en general bien. Los precios son elevados para la relación calidad/servicio
Stayed 5 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness
Stayed 7 nights in Mar 2026
Verified review

8/10 Good

Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024