This place was beautiful and super super quiet! The staff is absolutely amazing! I hate that i forget their names but everyone literally everyone is so nice and welcoming. It was my birthday and they gave me endless love and even gave me a couple of bottles of wine complimentary for the occasion! Perfect for couples, although I went alone. The rooms have a little wear and tear but overall such a nice villa!
We celebrated my husband’s 50th birthday at the resort. The staff couldn’t have been more helpful, kind, and pleasant. The resort itself is in poor condition; its age is showing, and there has clearly been a lack of investment in renovating the property. On the other hand, the cuisine is simply magnificent—every meal was a culinary experience.
Our room with our private pool was amazing, spacious and clean. The bed was not as comfortable as I expected and I would have liked the lighting in the bathroom to be brighter. The spa was an amazing space but there were dead bugs everywhere, maybe a little maintenance before aging the amazing rooms might be a good idea. But overall a good vacation.
We spent our honeymoon at Blue Diamond and could not have made a better choice. The food is incredible, the property is beautiful, the wildlife is entertaining, and the staff are absolutely amazing. We felt like royalty, and also like family at this resort. We are not usually all-inclusive vacationers, but this may have converted us. We want to give a special mention to Fabian, Roberto, Luis Pat, Juvelo,
My mom, daughter and I can’t say enough good things about this fabulous resort. We were so incredibly fortunate to have had the chance to return. ALL the staff (Fabian, Luis Pat, and Fernando to name a few) were attentive to our needs and so kind and friendly! It’s peaceful, quiet, and well maintained property is so relaxing. Oh and let’s not forget the exquisite culinary dishes served fresh every meal! I wish I would have met the chef! We would stay longer and come back frequently if we could! If you like the bigger resorts where you feel like herded cattle and eat cafeteria food that’s been sitting out (bread is stale), this is not the resort for you! We will always recommend BLUE DIAMOND to everyone!! Thanks for another wonderful 3 generations trip!
The facility and staff are incredible. Many thanks to Julio, Ruben, Luis Pat, Jenny, Martin, Bernarbe (and so many more) for taking care of us for a week!
This is our favorite place. Its not a party place. Its is not a place to be entertained. Its not a place to hang out with people, unless you want to. This is my quiet place. I can be with my partner and enjoy each other's company. Its our finding the zin.
Loved our cenote room. Loved seeing all the wildlife. Loved eating at a leisurely pace with great food.
The staff are fantastic. We did a ceviche and sushi class. Loved them both.
We will be back again.
Great all-inclusive resort. The food was absolutely outstanding, the drinks were also great. It was not jampacked with people and felt very private. There was never a wait for meals and there was plenty of loungers and seat seats at the pool.
The room was beautiful and cleaned daily. The staff was amazing. Ramon, Marco, and Fernando provided excellent service! I spent the day getting a spa treatment, and Janet was amazing! We spent our last day eating breakfast on the beach and every meal we had was tastefully prepared, the servings were perfect, and when special requests were made, there was no problem with accommodating them. It was disappointing that there was only one restaurant available all/every day that had the same menu for breakfast and lunch. There was a second restaurant that was gourmet and only open for dinner Tuesday and Thursday for dinner. There was room service available with a $20 charge each time we ordered. We didn’t spend much time at the bar, but the day we spent at the pool the bar service was also as expected. One thing I would encourage anyone visiting would be to check if it is during off-season. While we were there, there were several activities that were sold as standard only to find out they were not available during our stay because it was off-season. There was no yoga, there was no Mayan dinner experience, even though we were sent an email asking if we wanted to attend that. Also the cacao ceremony was canceled. These were the only disappointing factors about resort experience. Over all we would stay here again under different expectations.
My husband and I take trips to the Caribbean once a year. We typically don't consider going to the same place twice. However, our stay at the Blue Diamond has made us rethink that decision. The customer service, facility, and food were amazing. The food always tasted so fresh and the Mexican dishes were particularly fantastic. Our experience is definitely a memory we won't soon forget. This was hands down one of our best travel experiences.
Room was clean and very nice! Staff were super friendly and helpful. Construction next store was a bit noisy by the pool area but nothing the resort can do about that.
This has to be one of the most unique experiences we’ve ever had. Amazing staff and extremely accommodating , wonderful food, excellent service. Highly recommend