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"Staff was great"

"Location was perfect to avoid Hilo traffic it you frequent to Volcano National Park or Mauna Kea or Kona. Kelly is an amazing host and her breakfast was amazing that personalized vegan/ vegetarian preferences as well. Kitchen was well stocked that guests can use for preparing their own meals. Hot tub is well kept and open till 10 pm. "

"Absolutely not what was described. There is no pool, it’s a magical waterfall "

"Loved it here! Would have stayed longer but they were booked up. Great location. Short BEAUTIFUL walk to the beach/park. The woman at the front desk was so nice and helpful! A+"

"Perfect getaway location on the hillside. Quiet, lush, relaxing. "

"Staff was great"

"The start of the stay started off well with Sarge, the property manager, and all, with him cooking for us and welcoming us in. The rules were very strict in having no outter footwear inside the house. The property was nice with a stray cat, named White Knight, being around the property to be there during your stay. However, things went downhill when we found out that one of our friends was hit on by Sarge, which made her feel uncomfortable. We were caught off guard by this action and let the...

"It was perfect! Thank you for having us!!!!"

"The rooms are clean and have amazing decor and wood work. "

"Location is quiet and close to the beach,"

"Room was okay. No frills"

"I would not recommend this hotel, unless there were no other decent choices. The front desk wasn't friendly or particular helpful both days we were there. Room was not great, none of us slept, roach on nightstand next to me. The reason I didn't give it lower was because of the bar restaurant. We were tired and hungry when we got in so went for the casual food in the bar area. Server was terrific, food was very good and live band playing was honestly incredible. This was the only good thing...

"Friendly, helpful staff. Room was clean. AC worked well. Parking was easy. Check in and out was quick. "

"We loved this beautiful historic home, its convenient location, and the friendly staff. Our room has a partial ocean view and was beautifully laid out and decorated. The dining room was super dramatic looking right over the cliff. The only drawback is that the cliff is eroding and the home's foundations are within inches of the edge. If the owners don't move the home back from the cliff edge soon, it will be in Hilo bay! If the owners of this property read this review, please save your...

"The property is amazing. Very tranquil and peaceful. The staff were nice and friendly."