2/10 แย่มาก
JAMES
เดินทางกับครอบครัว
1 ม.ค. 2026
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
There are more than a dozen hairs on the sheets of both beds, and there are also many hairs on the duvet covers. It is very obvious that the room was not properly cleaned — the sheets and duvet covers were not changed and were simply re-made.
This is extremely unhygienic and unacceptable. I contacted the front desk, and the staff said they would report it to the manager, but the housekeeping staff has already left for the day.
I requested a room change, but the front desk told me the hotel was fully booked. They only provided two bed sheets and did nothing else to address the issue.
This does not resolve the problem. The room was not properly cleaned or sanitized, and being asked to change the sheets myself is not acceptable for a hotel of this standard.
I am very disappointed with this level of service and expect proper housekeeping service, full linen replacement for all bedding, and appropriate compensation for this unacceptable experience.
JAMES
เข้าพัก 1 คืน, ธันวาคม 2025
