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"During our stay, the air conditioning in our room did not function properly despite our efforts to have the issue addressed. The room remained uncomfortably hot, significantly impacting our ability to enjoy our vacation and obtain adequate rest. More troubling, the water temperature controls in the room were defective and unable to properly regulate the temperature. As a result, excessively hot water unexpectedly came from the shower, causing burns to both me and my son. This created a serious...

"You get what you pay. While certainly not the most expensive 5 star facility, it was still well appointed with a high level of service. The included private car transport from and to the airport was a nice touch."

"This all inclusive is not what was advertised and shown on pictures. The room I was given initially smelled like sewer and waste. There was construction going on behind the windows and woke us up at 7am with drilling. We thought it was ocean front but instead the hotel had a shuttle bus going there. Nothing like what the picture show. We were very disappointed and definitely was not worth the money."

"The hotel staff was extremely helpful! The location was perfect. Access to the Atlantis and Aquaventure was the highlight."

"Very clean room . Love the pool"

"The location, views and serenity are unmatched. The hotel sits on top of a hill overlooking the ocean and its gorgeous colors and a lush green landscape between the hotel and the water. The stay was lovely, a true boutique hotel."

"The staff at Sandyport was exceptional - from the front desk to housekeeping. The property was well maintained as well. Even the security guard (Ebony) was extremely helpful. Kudos to Miss Pam and the entire crew. Friendly and professional. We expect to make this a routine visit."

"great place for the kids"

"Clean room. Pleasant and helpful staff. Maintained property. Manager Special was great knowing it’s a smaller hotel. Would definitely recommend. Close to the beaches."

"Hébergement très luxueuse et staff ultra courtois. Je recommande à tous."

"The resort was decent, food was good and the beaches were stunning. Bahamas is awful, from the rip off taxis, to being harassed by vendors in Nassau, at the Fort, on the beach and Arawak Cay. We stayed there 20 years ago and the island has transformed into one gouging tourist trap. With so many other options (Dominican, Mexico, Aruba, St. Kitts) who go to this dump of an island. Nassau caters to cruise ships and has berths for 5 ships at one time. So everyone floods in for a few hours and...

"The room wasn’t a hotel. It was an apartment. The apartment had visible black mold growing on the walls and the furniture. And sheets were slept in and dirty and the mattress was dirty. The sinks also hadn’t been cleaned. "

"This hotel is centrally located, clean, well maintained and the staff is awesome"

"Beautiful grounds on the hotel property. It is across from a beautiful beach. Nice pool. Extremely helpful, caring staff. Was great to have a restaurant at this hotel with good food. I would definately stay again if I'm ever in Nassau. 5 stars!!"

"The place is clean and even has treats like water, soft drinks, and snacks you can have and pay for at checkout."

"Amazing staff, few lovely ladies and very considerate with requests."

"Definitely wont be staying there again ."

"Island House is one of my favorite hotels in the world and yet feels just like home. The boutique hotel is spacious, with quiet tree top views, a relaxing pool that’s always free, spa, gym and access to the private beaches of historic Old Fort Bay Club. The staff is attentive and relaxed. Excellent restaurant options, including an Italian market with fresh pizza, Roman fine dining, inventive Sushi and an all day bar & cafe. A monthly rotation of events focuses on wellness, cinema, music, fine...

"👍"

"It"