When I reached the hotel stay itself was not available. The hotel management mentioned they renovated the property last week and we didn’t receive any prior notice either from the hotel or Expedia. and we were left stranded in the middle of the night. The hotel management then sent to an alternative place but there were no vacant rooms in that place either. This is the most unsafe and unpleasant experience I have ever faced especially in a city I’m visiting for the first time.
เข้าพัก 3 คืน, ตุลาคม 2022
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Jeng
27 ต.ค. 2022
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
the hotel basement flooded and I was forced to leave the hotel even though I paid for more nights and I was not refunded
The hotel was lovely. It was very close to shops, a laundry mat & public transportation. The staff were very nice, helpful, approachable & easy to talk too. We only used the hotel to sleep in & it served its purpose fine. The staff, condition of the hotel & the shopping made it a very nice stay.
The room was very small. There was no closet. Check in was easy. Our first room had no shower curtain, so we had to move rooms. They supplied soap shampoo and conditioner. There was a sign that said if you forgot something see the front desk, however they didn’t have toothbrushes.
They have a sign by the sink in the bathroom that says, if you forgot any toiletries, that they’ll will be happy to give you some as a courtesy; so sadly me and my daughter forgot our toothbrushes and toothpaste, when she went to ask at the lobby, they said they had none. Also the vending machines in the floor we stayed were out of service. Also on the picture it shows a coffee machine in the room, it didn’t have any. :(
The room was adequate. I’d say overpriced but it’s NYC. The signs at check in did not give much confidence in the safety of the property or the neighborhood. First, there was a sign demanding $60 cash deposit, no exceptions. Fortunately, I was not asked: I do not give cash deposits at hotels I’ve reserved with credit card—but I wondered immediately what kind of place I’d booked. Second, the signs announcing “no prostitution will be tolerated,” far from giving me confidence, made me wonder if I’d made a huge mistake. The hotel would be smart to discretely ask people to sign something at check-in acknowledging these policies rather than scaring the living daylights out of people upon arrival with big signs.