8/10 ดี
Hailey
เดินทางกับครอบครัว
14 ธ.ค. 2025
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I wanted to give it 5 stars because the hotel was nice, warm, friendly & nice concierge but I had a weird interaction with one of the FarmtoBurger staff. On our last night I was stocking up on ice on the lower level and waited for an elevator and when one reached me it was a little full with two men (staff) and their cleaning supplies so I stepped back and decided to wait for another elevator. The FarmtoBurger guy blatantly and rudely said, “there’s the stairs.” I paid good money to stay here and that’s a respond I get? I’m a young girl, never been to New York, god forbid I don’t want to be in a cramped elevator alone with two men. That was pretty rude, and I made sure to tell the bartender for that restaurant. Not much of a respond from him (although I get he may not have any authority over whoever the staff was.)
Other than that interaction, huge shout out to Donovan and Adrien the front desk staff. They were gentlemen and so kind & helpful our entire trip. Our rooms were nice and clean, everything was conveniently where it needed to be, no issues with our room. Front desk had the best customer service through out all of New York.
Hailey
เข้าพัก 3 คืน, ธันวาคม 2025