"Awesome hotel with family mart- chemist, souvenir shops in the lobby area, restaurant and coffee sitting area, great place to stay before we flew out, will stay again for sure!"
"Not a 4 star hotel. Deferred maintenance, a/c wasn't working and lobby needs updated/replaced furniture. We upgraded to Nagomi room, lots of space but quite run-down. Sofa was very worn, shower room didn't have proper ventilation so paint was chipped, outdated vanity. Indoor pool/hot tub needs remodel: mold on windows, walls and corners; grey residue along hot tub walls and overflow filter, old/green carpet in gym and hallways. Buffet breakfast and staff were great!"
"A couple minor cleanliness issues in the bathroom and the plunger in the toilet had to be reset a few times. Beds are on the firm side.
The stay was good and would stay again
"
"They charge for additional towels. Booked room for 4 people, they provided towels for 2 people and said there is a charge for 2 more towels.
Breakfast - free but very limited
Facility - ok rooms, though small in size. You can’t open big bags on floor as room is so small, you will have to put it on bed
Beds are very hard and uncomfortable
All night noise of shuttle bus engine running
Only plus is proximity to airport and free shuttle to airport
"