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"Very comfortable clean room."

"Lovely well maintained modern rooms with sparkling bathroom and plenty of hot water for great shower. Nice to see eco facilities. Breakfast and dinner were superb and akin to gastro pub quality and generously portioned. We wouldn’t hesitate to return next time we visit family in the area. Staff were friendly and accommodating at all times."

"Had everything we wanted for an excellent overnight stay."

"Friendly, engaging staff."

"One of times I booked the mirror and surfaces was dirty like the cleaner was dirty. Also me and my partner got banned without a reason and when we booked following time they refused to provide service or provide explanation. Strange people"

"Good for the price"

"A very pleasant surprise as a solo guest. Needed an overnight stay for an event in Abergavenny, went with no expectations, just needed a comfortable, clean place and that's what I got. Yes the place needs a bit of tidying up, decorating, updating of furniture but that doesn't bother me as long as everything works for it's purpose which it did. I booked a room at the back with a balcony overlooking the river and the view was wow! On the hottest Bank Holiday for years, I left the French doors...

"Basic room, did the job. Good shower pressure, enough parking. Cheap, cheerful, did exactly what I needed."

"Great location, beautifully decorated room and good quality bedding, towels, toiletries etc. However .. our room (9) was TINY .. the gap on one side of the bed was approx 8 inches between the bed and the wall so very difficult to navigate safely particularly at night without stubbing your toe on the one side or bumping into to door handle on the other. There was no where to put a suitcase to unpack other than on the bed or the floor which was difficult for us. The en-suite was tastefully...

"Shame the restaurant was closed but the pizza filled a hole. Room excellent, staff welcoming and polite and a well stocked bar. "

"Booked very short notice late in the evening and was greeted by a friendly staff member, who I had spoken to on the phone and advised where their free car park was situated, bonus for Chepstow. Linen etc was nice and clean as was the lovely new looking bathrooms. I realise an older property, but feel in 2026, could definitely do we a makeover, remove those horrible carpets, and stop the creaking floor boards, change your mattress's. Rooms need to be sound proofed as could hear a very loud TV...

"Clean rooms, easy access to local NCP car park, train station, and breakfast. Just right for a concert in Cardiff! Everything as described."

"We were so impressed by this hotel. We only paid around £60 and had a lovely clean, modern room with tea and coffee making facilities. The only negative I can think of is that the carpet is a bit threadbare in the corridors but that made no difference to our experience. We were lucky to have a view over the lovely marina. The staff were ultra friendly and helpful. Free parking very close by and bars and restaurants also very close. I would highly recommend this hotel and I am just about to book...

"We had a good stay at the Sloop Inn. Lovely friendly staff. The best breakfast. The property is a little dated, and the bed isn't the most comfortable, but it was all good for a one-night stay. Would recommend."

"Lovely room and good breakfast with helpful cheerful staff."

"The hotel is modern, the room is properly laid out and spacious, beds are comfy, bathroom/shower area is awesome, love the towel warmer. The location is accessible and near to bus and train station, During night time, the areas around the hotel is well lit. and most importantly, Staffs are friendly and helpful."

"Another lovely stay! I had requested 3 or 8 as I stay here often. No one got back to me and on arrival I was booked in 21. The guy on reception quickly changed it for me. Helpful as always. 👍"

"Thoughtful, friendly receptionists, cheerful serving staff, room had a beautiful view and was clean. No complaints other than old cobwebs in the swimming pool windows and pool was crowded and noisy due to kids swimming lessons, which cut the useable area of pool to half"

"The hotel is situated in beautiful surroundings and we were lucky to be given a stone cottage apartment with outside decking overlooking the pond and grounds. Beautiful! The staff were all very pleasant but overstretched and and quite stressed at times. Breakfast was good but didn't run smoothly. The restaurant food and service was very good.The pool and spa were really lovely and the gym looked amazing. Don't rely on trying to get a taxi anywhere. Our main reason for staying here was to visit...

"Great service"