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"This place is absolutely filthy, it doesn’t look as though it has been cleaned in over a year. We would not recommend and still waiting for a refund as we left early. Very disappointing. Hotels.com you should take this off your rentals"

"The staff at reception were friendly and helpful. Check in was quick and easy. We had a 3rd floor room which overlooked the canal. It was very nice, with comfy beds and some original, industrial features. The only negative was the bathroom. It had a bath, which we never use, and a shower over it. The water pressure was poor, the shower kept running cold. The bathroom definitely needed an upgrade, a walk in shower would have really made a difference. The spa area was nice, the pool was a good...

"Great stay "

"Didn't use the spa"

"Clean room and bedding, as always is the case in our experience at The Angel. "

"Lovely hotel nice and central ,staff were really nice and helpful.Breakfast was lovely all freshly cooked and very enjoyable "

"Hotel is a long walk away from shops and restaurants. Rooms need serious attention. Bed and pillows were very comfortable "

"Friendly Staff Very Clean Room Very Happy Stay"

"Lovely stay "

"No pets no work"

"A first class stay A huge and I mean huge bed. The hotel and our room was really clean. The staff all wonderful "

"Staff were lovely , rooms clean but beds were not comfortable, a bit to firm for my taste , otherwise charming hotel and there is a lift "

"Good spot."

"Clean and relaxing hotel, everything was fine. Staff friendly and helpful."

"Everything was top class and the breakfast wow !!!"

"We arrived by train and the hotel is any easy 10 minute walk from the station and then just under 10 minutes to the town centre. The hotel was lovely. I cannot think of anything to be negative about. The room was quiet, the bed comfy and I loved the decor. (We were in a 'clocks' room.) All the staff were pleasant and helpful and there is both a restaurant and bar food. The food in both was very good and slightly unusual. Chester itself is a great place to visit and it is easy to go into...

"Wow what a transformation Imperial Hotel has had. So impressive love the new design of the hotel it is so modern and so bright. So comfortable the new beds, fab decoration in the room, so clean, amazing shower and a huge HD interactive television. Also loved the Welsh cakes, cans of Welsh water, Welsh coffee and quality tea selection. As usual the staff are amazing especially the receptionist. We will definitely stay again."

"Stayed in a King Suite which was amazing. Spa was lovely and very clean. Ate in the restaurant one night which was also very nice. Relaxing and highly recommended."

"Lovely clean huge comfy bed lovely bathroom and shower plenty of storage and all shamppo shower gel Tea coffee Good location and good price "