โรงแรมใกล้ลอส เอลิเมนโตส เดย์ สปา, Santa Cruz La Laguna

"Very slow the service. "

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...

"No había ni tiendas ni nada cerca, fatal todo, para llegar es un laberinto obscuro, feo y lejos de todo. "

"Seguro el parqueo buen desayuno "

"Beautiful oasis just steps from the lively downtown Panajchel. The thermal pool is very relaxing and the waterfall was fun to walk through to cool off. Our room was very large and comfortable with a nice sitting area outside the room. The staff were very friendly and helpful. The entire property is very clean and we felt extremely safe."

"Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend "

"Lovely, highly recommend! The breakfast was delicious, the room was so comfortable! "

"The hotel facilities did not look as pictured. The rooms are extremely dated, they don’t have AC or any temperature control. The property is marketed as a hotel but it looks more like a guest house. Also, the room service started before 8:00am when some of the guests are still sleeping. Food is average. "

"Muy Seguro Y Todo cercano "

"Clean place, great host, close to the city"

"Place is decent in order to save money. I little out of the main tourist area, but easy to access by Tuk tuk. "

"The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. "

"The breakfast was absolutely amazing, the hotel was incredible "

"Beautiful place close to lake Atitlan"

"The place is basic, with a bathroom with very low water pressure, noisy at times, great view of the volcanoes and Lake Atitlan from the terrace, convenient walking distance to the lanchas piers, some good restaurants and tiendas, tourist-oriented shops, and yes, from the Panajachel river paragliding departure and landing facilities. The breakfast selection was really basic, either chapin or American, with anything extra like orange juice for an extra fee. One morning we had to wait way past 30...

"Yes and yes!"

"The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work...

"Well this place is OLD unkept, and over price for the quality. Staff was very professional. Doors broken, locks not working, walls crack and chipped very bad. Furniture were stained and due to city pest control spray that day there was so many bags all over the room. Which they had time to clean since we arrived at 6:00 pm and pest control was before noon "

"Bien"