I love this place. I make a point of staying here every time I travel to UK via London airports - even if my trip is to Wales, I always stay here first night; it’s close to lots and a good chance to rest, and the staff have always been so so friendly and amazing, every time
Nice hotel. But £10 charge to park was a bit strong, especially when there’s a car park next door which is free on a Saturday night, which they failed to tell me.
Staying here was amazing. I only stayed a day, but it was close to the airport and close to the train that led to downtown London. Definitely will stay here when I come back.
เข้าพัก 1 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Salim
3 ธ.ค. 2019
ไม่ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
shop before you book to cater for your need
Most disappointing place I have been to worst pillows and not enough either I did mention my wife was disabled and partially sighted paid for breakfast but couldn’t get any as it was past breakfast time despite mentioning my wife’s disability not enough toilet roll or shampoo no milk available in the room to make tea, one cloth hanger Someone really needs to inspect the rooms I thought it was reasonably priced but it cost me more than a room at the Hilton which was 75.00 this cost me 76 pounds and I had to pay for parking as well I think I should get a refund for the breakfast I paid for but never got.
Much better than a prem inn or travel lodge and much cheaper
เข้าพัก 1 คืน, ตุลาคม 2019
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
ผู้เข้าพักจริง
27 ก.ย. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
After traveling to UK from the US, exhausted, and just wanting to sleep for the day before continuing on our vacation we paid the early check in fee to a very dirty room. The TV didn’t work either when we addressed this to the staff they were kind and responsive. We informed them that we would be leaving for a while to explore so if someone could clean the bathroom and fix the tv that would be great. No one ever came for either. I work in hospitality... it wasn’t a great start to our vacation, and I’m very disappointed, great customer service, bad on responding to the needs.
I like that it’s not right in London nearby st cheap prices, and a cheap and fast train ride into London stations - the staff are very kind and helpful
Nice hotel with a clean and updated rooms. They've also incorporated a lot of eco-friendly features which we really appreciated. My only complaint was the location, so if you're staying here in hopes of having easy access to the airport, beware. There's no underground stop near the hotel nor are there any shuttle services offered. It's about a 15 minute uber ride, so not horrible but not what we were expecting with it being considered an airport hotel. The front desk was always very helpful and polite, but breakfast is only served from 7-9 so if you're catching an early flight, you're out of luck.
เข้าพัก 1 คืน, สิงหาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
19 ก.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
I like that the room had space, even though I checked in late, the staff was there to greet me, extra pillows, the staff was pleasant, close to the shopping area to get grocery. It was close the Heathrow airport. There was no hand soap in the room, no iron, iron board, the trash can was broken in the bathroom. I slept well,
เข้าพัก 3 คืน, กรกฎาคม 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
E
15 ก.ค. 2019
Car park is £10 extra
Breakfast no included - both of which are not clear when you book or are detailed on confirmation
The staff was very friendly and attentive and checked us right in. They ordered us a cab for the next morning which really helped..
However we needed the hair dryer in the morning and the one in the bathroom did not work. Thankfully we were given another one fairly quickly.
The location was less than desirable and construction was going on just below our window waking us up early. The shower was nice but the floor was quite slippery so we had to be careful. Also the light above the sink did not work.
There was no complimentary breakfast in the morning. We would have had to pay $16 for 2 of us which would be a little steep.
It is fairly close to the airport which is why we chose this hotel.
Friendly professional staff, welcomed me with a big smile
เข้าพัก 1 คืน, พฤษภาคม 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
S
20 พ.ค. 2019
ชื่นชอบ: ความสะอาด
we asked for family room £90. we actually had 1 double, 1 single for 2 children and married couple!..receptions tried to resolve by offering separate room for kids- age 8+10. declined.we asked for a mattress to be brought into the room for one child to sleep on, she did bring a camper bed and tried hard. not her fault... rooms had not been cleaned. room booked 6 months prior.
เข้าพัก 1 คืน, พฤษภาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
ผู้เข้าพักจริง
8 พ.ค. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Very nice staff, tbey made our overnight stay an enjoyable one