"Booked a lake view room. Lobby and view from the bedroom were fantastic. Visited the spa and the spa was fabulous, very good massage. Downside was the bedroom was a bit runned-down and felt like staying at a hostel rather than a five star hotel. The sound of the doors slamming from the other rooms disturbed the comfort of the sleep during the night."
"Away from the crowds but still within walking distance to Hubin area and Xihu. Hotel is very new and modern. Rooms were big and clean. Comfortable stay, service was really prompt. "
"The hospitality at the hotel was really good. The staff were very helpful and friendly.
The breakfast selection was really good and tasty. It is very family friendly. My husband and I have travelled around a lot and this is one of our favourite hotel.
The location is great and the metro station is only 7 mins walk.
We hope to come back again and thank you so much. "
