"Very friendly guy at reception upgraded us rooms due to a technical error over booking
Rooms was freshly decorated
Great location only being 15 minute walk from city centre
"
"Another lovely stay in this fabulous pub. Our double room was spotless. Well decorated and some nice little touches inc the well stocked tea/coffee tray. Great location and views to the rear from the beer garden are spectacular. Can’t wait to return soon. Staff so friendly and welcoming too. "
Embassy Newcastle, Sure Hotel Collection โดย Best Western
Embassy Newcastle, Sure Hotel Collection โดย Best Western
Embassy Newcastle, Sure Hotel Collection โดย Best Western
Embassy Newcastle, Sure Hotel Collection โดย Best Western
Embassy Newcastle, Sure Hotel Collection โดย Best Western
Embassy Newcastle, Sure Hotel Collection โดย Best Western
ที่พัก 2.5 ดาว
ทีม แวลลีย์
8.0 จาก 10, ดีมาก, (26)
8.0/10
ดีมาก
(26)
"This is an excellent, value for money budget hotel. Most facilities are at par with what you would expect from a budget hotel but most outstanding feature is its very helpful staff. Adam is a star. He went above and beyond with anything we needed help with. All other staff we interacted with - Sumit, Helen, Caroline - were all very kind and helpful. Kudos to the management for hiring such awesome people.
The next door pub waggon team is also an asset, good food at reasonable prices.
Convenient...
"Beautiful property, lovely gardens.
Breakfast was amazing - great mushrooms!
Bed was huge and comfortable.
Staff were fab - very helpful.
Only downside is no door between the bathroom and bedroom - so very little privacy. "
"I spent one night whilst visiting a friend and the hotel was absolutely ideal. Fantastic location on the beach front. All of the staff were friendly, the room was a decent size and very clean. Bathroom was also a good size with a powerful shower and extremely clean. It's a touch on the old side and is currently being renovated but honestly for the price it exceeded all expectations. The breakfast is genuinely superb as a particular highlight. "
"The manager Anna couldn’t have been nicer. She greeted us with a cup of tea and biscuits and allowed us to check-in early and was very helpful with suggestions of things to do in the city. Rooms were comfortable and quiet and included on-site free parking. Location just a short walk into the centre. Breakfast also very good with lots of options. "
"Located at both beaches & a perfect position for eating, drinking & entertainment. Lovely rooms (some slight touchups needed) & fabulous breakfast/evening meal facilities. Friendly & polite staff who are always happy to help. "
"Great 3 night stay at the Keelman. Check in nice and easy, staff friendly and very helpful. Room was good, big enough for us, and had all we needed, bed comfortable, shower really good, clean and tidy. (Maybe could do with a fridge) the surroundings were very nice, a short walk to the Riverside park. Bar and restaurant were lovely, and nice outside sitting area. Food and beers excellent, especially the Prince Bishop, would definitely stay here again"
"The Sunderland Holiday Inn staff were wonderful. I had a bad fall at the theatre and when I got back they couldn’t have been more kind and helpful, especially Kieran. He offered to take me to A&E but I did not want to go. He bathed my wound and found a plaster for it. I cannot remember the name of the other receptionist but she was equally as kind and helpful. If there one downside, it was that the bedroom was very cold and had limited refreshments. Apart from that the room was very clean and...
