Four Points Flex by Sheraton Newcastle

Property class: 3

Choose dates to view prices

Close to St. James' Park and Quayside, Four Points Flex by Sheraton Newcastle provides a coffee shop/cafe, a bar and conference space. Stay connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is ฿1,822
฿2,187 total
includes taxes & fees
4 Oct - 5 Oct

Room options

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a nightstand, a lamp, a window with curtains, and two framed pictures on the wall.

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed

A modern hotel room with a large bed, a desk, and a window with curtains. There are two framed pictures on the wall and a lamp on the nightstand.

Room, 1 Double Bed

9.0 out of 10
Wonderful
(50 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed

A hotel room with a large bed, a desk, a chair, a bunk bed, and two framed pictures on the wall.

Family Room, 1 Double Bed

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
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About the area

Located in Newcastle City Center, a neighbourhood in Newcastle-upon-Tyne, Four Points Flex by Sheraton Newcastle is near a metro station. Leazes Park and Nuns Moor Park reflect the area's natural beauty and area attractions include Newcastle-upon-Tyne Discovery Museum and Great North Museum-Hancock. Newburn Leisure Centre and Tanfield Railway are also worth visiting. Visit our Newcastle-upon-Tyne travel guide
Map
15 Westgate Road, Newcastle-upon-Tyne, England, NE11SE

What's nearby

  • A historic stone building with a clock tower in the background.
    Castle Keep
    3 min walk - 0.3 km
  • A gold and red ornate carriage parked on a city street.
    Bigg Market
    3 min walk - 0.3 km
  • A grand, multi-tiered theater with ornate golden detailing and red seating.
    Newcastle-upon-Tyne Theatre Royal
    7 min walk - 0.7 km
  • A traditional Chinese gate with colorful decorations and a lion statue at its base.
    Chinatown
    8 min walk - 0.7 km
  • A modern building with a circular design, surrounded by trees and a clear sky.
    Northumbria University
    10 min walk - 0.9 km

Getting around

  • Central Station
    3 min walk
  • Newcastle Central Station
    4 min walk
  • Newcastle (NCL-Newcastle Intl.)
    18 min drive

Restaurants

  • Newcastle Tap
    3 min walk
  • Tickets
    3 min walk
  • Nando's
    2 min walk
  • Subway
    2 min walk
  • Jalou
    2 min walk

About this property

Four Points Flex by Sheraton Newcastle

  • Hotel near St. James' Park
  • Near Quayside, Four Points Flex by Sheraton Newcastle provides a coffee shop/cafe, a bar and conference space. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), a 24-hour front desk and a front desk safe
    • A lift, coffee/tea in reception and 1 meeting room
    • Luggage storage, multilingual staff and a TV in reception
    • Guest reviews speak highly of the overall value, helpful staff and location
  • Room features
  • All 98 rooms feature comforts such as laptop-compatible safes, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with digital channels
    • Electric kettles, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Tourism Programme. For more information on what this certification requires and verifies, please visit their website.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
8.2 out of 10, Very good, 1,003 reviews
The price is ฿1,975
฿2,370 total
includes taxes & fees
27 Sept - 28 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 22 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 13.95 for adults and from GBP 7.95 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Frequently asked questions

Is Four Points Flex by Sheraton Newcastle pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Four Points Flex by Sheraton Newcastle?

As of 20 Sep 2026, prices found for a 1-night stay for 2 adults at Four Points Flex by Sheraton Newcastle on 4 Oct 2026 start from ฿1,822, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex by Sheraton Newcastle?

Four Points Flex by Sheraton Newcastle doesn't offer parking.

What time is check-in at Four Points Flex by Sheraton Newcastle?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points Flex by Sheraton Newcastle?

Checkout is at noon. Late checkout is available for a fee.

Where is Four Points Flex by Sheraton Newcastle located?

Located in Newcastle City Center, this hotel is within a 15-minute walk of Bigg Market, St. James' Park and Quayside. Newcastle-upon-Tyne St. Nicholas' Cathedral and Castle Keep are just steps away. Central Station and Central Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points Flex by Sheraton Newcastle Reviews

8.8

Excellent

9.0

Cleanliness

8.2

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 195 out of 341 reviews
Rating 8 - Good. 102 out of 341 reviews
Rating 6 - Okay. 30 out of 341 reviews
Rating 4 - Poor. 7 out of 341 reviews
Rating 2 - Terrible. 7 out of 341 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location, good self service breakfast
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. 4 minutes from central station. Clean rooms, kind staff. Would book again!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and value for money
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, pleasant staff, nice breakfast.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and new
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, parking at Central Station minutes walk. Clean, comfortable good breakfast and lovely staff. Will stay again and can recommend.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very helpful nearby to the train station and close to downtown. If you looking for a hotel offer a clean room, friendly staff & a perfect location don’t hesitate to reserve at this hotel
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location, comfortable and clean.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were perfect, decent size for a couple of nights stay. Foul smell from the drains though, not enough to change room but mentioned to staff to have a look. Would stay again though
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and location was great.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, night bright room. Very reasonable price, will stay again :)
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff lovely & helpful too. Hotel great location near station & all amenities. I would stop again
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a very convenient location,with parking available at the train station behind the hotel.It is a no frills hotel but having said that it had everything we needed for our weekend away!We had the breakfast the first morning,which offers a basic but well cooked hot breakfast/continental etc.We would definitely stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that a single room came with a king size bed and it was oh so comfortable! I would recommend it just for that! The room and bathroom were generous for a single room ( I have stayed in smaller rooms!) and perfectly formed, everything you needed. Good pressure in the shower and nice hot water. Also in room temperature controls, ideal for me as I feel the cold but also ideal for those who prefer air con. Also very quiet. Very good experience!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room friendly staff and polite near to all amenities
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay as always - friendly staff, good service and clean rooms
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to central station. Clean rooms with all the usual amenities required for a short stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice tidy hotel perfect for a match night trip to Newcastle.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another nice stay at the hotel. Late check in but there was no issues with all the reception staff being very friendly and helpful. Room and building super clean.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A comfortable room excellent staff very friendly and helpful
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
great location thanks
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great room great value for money
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great team working reception, Close to station, Comfortable room
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean but missing that extra sparkle, finger smudges etc Staff very friendly and helpful Breakfast good
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff here are exceptional. Kind accommodating and keen to provide a great experience for their guests. Julie especially was our favourite. So kind! Thank you.
Stayed 3 nights in May 2026