"This is a gem in Ko Samui. It is a serene and beautiful property with high-quality dining options and delicious cocktails. The spa offers highly recommended services.The resort staff is very experienced and friendly. "
"Every people are working at the hotel i think they came from the same family called Thongsai Bay. They have one thing in common is Service with Heart. The vibe in the hotel was stunning ,warm, kind and beautiful mind. Everyone working as the hotel is belong to themselves. They were willing to serve the best thing to visitors and have professionally done great with their roles,
Chefs cooked the tasty meals, housekeepers cleaned my room so tidy, concierge, receptionists, baristas, stuff at pools...
"This is a unique experience. It’s truly a beautiful place. Perhaps 8-10 other guests while we were there. We only spent time in the room to sleep. When we weren’t out on excursions we were sitting at the beautiful infinity pool with the most incredible view. Staff are super genuine and kind though a little young and inexperienced. Check in and check out needs some improvement. Beware of the very steep driveway. I would not try to do that at night without seeing it first in daylight and I drive...
"We booked this place last minute after landing at USM Koh Samui Airport.
It is right next to Nathan Pier.
We booked the Premier Suite Oceanfront.
The balcony / terrace was bigger than most people’s rooms! There was also a nice bathtub built for x2 on the rooftop.
The customer service was unlike any other and we cannot wait to come back.
This is one of the the nicest rooms / properties I have ever stayed.
The night shift employee helped us get a motorbike after 9pm and the day shift lady...
"We had such a wonderful holiday thanks.to.this wonderful hotel. The staff truly made this experience special. From the traffic warden, the reception staff, cleaners and Breakfast staff, everyone was genuinely keen to make our family comfortable. Thank you so much!"
"We had an amazing stay at the frangipani villa, which is one of the Zog villas. The staff was super helpful and was able to accommodate all our requests. The managers Ms M and Ms Chonny were prompt in their responses and they made special arrangements for my birthday celebration at the villa, including a private chef . The villa had good facilities and great views of the surroundings. The villa was clean and well
maintained. This place is suitable for those looking for a quiet home stay, while...
"Wonderful beach resort with well maintained facilities.
Breakfast is good, although not top-notch, but offers variety with great fresh fruits and a choice for gluten free."
