Search Hotels Near Kensington Palace, London

"I did the eco thing for my room I didn't have to waste towel or water. the breakfast was a great place to start your day, the person in charger could've been nicer as far as for her customer service skills shown. She placed me somewhere where I didn't want to sit near the people doing the bread/toasting area, I stated I didn't want this seat and she walk away, so moved myself, maybe her bun hair was on too tight. Our concierge was freak in awesome, did everything, took care of us who were 1st time visiting..."

"Great hotel. Location only ok. "

"Staff was very nice. Hotel very clean and comfortable."

"Very noisy, "

"Room was clean and spacious and staff were friendly."

"Very very small rooms That's is to be expected for the area and price, but photos are a little misleading. Still nice people and clean. "

"Very helpful staff. Rooms cleaned well each day. Breakfast goods… several options"

"The single room is very small but I expect that in London. The bed, however, was positioned next to the desk so you don’t have free movement. What I was more disappointed by was that it was very hot as the air conditioning was broken (I was told the hotel was full so I couldn’t change rooms and at least kindly given a fan). The window can only be opened on request but did at least offer a nice view of the road. It was very noisy though so not very well insulated sound wise. The staff were ok but not going above and beyond to be honest. Breakfast was fine but certainly not good value for money. Apple juice was fizzy, vegetarian sausages available on request but needed 20 mins, and there was less choice than at a Travelodge to be completely honest. I was disappointed by this hotel for multiple reasons. It did the job I needed to for location and at a reasonable price thanks to a deal but I am sad to say that I couldn’t recommend it. There was an iron, ironing board, mini fridge and hairdryer though which were all appreciated. "

"I booked hotel stay for my brother and his wife to celebrate their Golden Wedding Anniversary and they have had a brilliant time at The Cumberland. The staff are so friendly and made them very welcome. The whole experience was excellent. Thank you so much."