โรงแรมและที่พักในกันเตนา

"The staff were consistently phenomenal! Very friendly and super kind. We loved the pools, and the food was excellent."

"Beautiful hotel, friendly staff. Loved the all inclusive shuttle ride, excursions, Bali beds!"

"Great pool"

"The shuttle service was excellent. Lots of food options, just make reservations early. The property was huge with lots of amenities. Best restaurant was La Boheme and Cappricunio. Everyone was so helpful and welcoming. Make sure you keep American dollars on you to tip and pay. Also don't go shopping in Playa del Carmen because it's so expensive, especially if you a tourist!!! Stay on the resort and bring everything you need."

"Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable."

"El spa está excelente, el lobby bar con un muy buen servicio, todo el personal sumamente amable "

"Great pool, plenty of shade from the Sun. Excellent lunch buffet poolside."

"Muy bien"

"We had such a beautiful and memorable stay at this hotel. The architecture and atmosphere were so breathtaking that it truly felt like being in another world The service was exceptional — every staff member was kind, welcoming, and professional. The food was amazing with many delicious options every day. One of the most special parts of this place was the incredible nature surrounding the hotel and the beautiful animals living there. It made the experience feel unique and peaceful. We created...

"Great"

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"El desayuno estaba sin sabor y no tenían jugos naturales."

"Such a lovely boutique hotel, well located, nice staff"

"Excelente atención y servicio del personal."

"Desk not help me"

"Excelente la recepccionista de en las mañanas agradecemos su atención "

"Es muy funcional para moverte desde el centro aunque no se descansa bien es un poco ruidoso Es aceptable si no estarás todo el día en el hotel solo para dormir"

"There is no breakfast menu. The AC worked ok but several ceiling fans did not work."

"Rooms were clean, bathroom decent size just didn’t like that the toilet was so close to the shower. Staff was amazing. I went now in May and unfortunately was met with a beach with so much seawood but that’s my fault for going during this time. The food… gets a 0/10. With the exception with the mexican restaurant that you have to reserve which was a 10/10 and (not the italian or japanese because i didn’t have a chance to go to) everything else was not good. No variation, no traditional mexican...

"Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little...