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"Great service , great food. They just need to work on shuttle service. Sometimes it was late"

"Hotel is old. Rooms smell musty. The staff is helpful though. We ended up leaving this hotel and going to another, newer property and were happier there. Also, the crowd is on the older side at El Dorado. Wrong vibe for us."

"Beautiful niece"

"We had a wonderful stay! The hotel is fantastic with lots of activities and great dining choices. Alfredo, our Villa Manager (Villa 65 Butler), and his team, Julio and Bely, completely elevated our experience. They are highly professional, always smiling, and went above and beyond for us. A huge shout-out also goes to Alfred and Luciana at the infinity pool—such beautiful people, so helpful, and incredibly professional. Everyone worked so hard to make sure we had a perfect stay.The only feedback...

"The property was beautiful. The staff were all so friendly and wonderful. Be aware, though, that upon arrival you will have to go through a 90 minute “presentation” where they basically try to sell you a time share. This was bothersome because we only stayed Monday through Friday. It was frustrating to give up that much time for a service we weren’t interested in. The staff trying to sell us the time share also became very obviously irked when we declined to buy it at the end of the...

"I would definitely recommend staying here! The room, staff, food facilities...everything was fantastic!"

"Very good facilities and very good service"

"Lugar accesible y bueno . Muy cómodo y personal eficiente."

"Algunos acabos de la habitación ya presentan desperfectos por el tiempo y uso, ojalá y pronto puedan remodelarlo."

"Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely."

"La habitación estababa perfecta!! LÁSTIMA QUE TIENE CUCARACHAS! Que horrible se me metieron en mi comida!, Estaban en la puerta del baño en la regadera, esa plaga en la madera !! Es horrible .. no dormí ahí pedí mi cancelación salí en el instante que vi la plaga nociva, no podía dormir ahí pensando que toda esa plaga se me meta a la boca o camine arriba de mí mientras duermo!! Pedí mi cancelación a esta aplicación me ayudaron y me realizaron mi reembolso! Gracias"

"Si tienes auto es un súper Hotel para visitar Xcaret está cerca. Los cuartos estuvieron agusto y amé toda la estancia con mis amix"

"Super good place"

"Casa del Mar, across Melgar (main oceanfront drive) from the beach, is old school Cozumel - verdant gardens, a winding circular drive, and charming, rustic, and comfortable interiors. I stayed at CdM for the first time back in 1993, but through the years I generally stayed at La Ceiba, its former sister property across the street. La Ceiba had been sold off and ruined long ago, catering to the nasty cruise ship passengers (La Ceiba now bought up by Carnival cruise line to aid them in the cash...

"Right on the beach where we saw turtle's nesting! Plenty of room. Well functioning air conditioning. Great value for money. We really enjoyed our time here :-)"