โรงแรมสำหรับครอบครัวใน กันเตนา

"Rooms are solid, but nothing out of the ordinary. Finding staff willing to provide a good service was the biggest challenge. From getting golf carts to pick you up to follow through on requests, many areas and different people failed to deliver. We booked because las year we stayed at the Playa Mujeres property, and it didn’t live up to that. "

"We loved the family selection area. Food was really good and lots of activities each day! Great and we are coming again this year! Thank you!"

"Staff were very helpful in every aspect. They ensured to check in everyday with every staff changes. They were kind, friendly and meet every request. The food was great! Everything about my stay when as planned. Loved this trip!"

"The resort was great! The staff was amazing and the food was great. We will definitely go back."

"The hacienda was beautiful, with its own cenote and underground river. Tours by David were amazing on site, and his advice for activities, restaurants etc. really enhanced our stay. The restaurant food was excellent - we had breakfast included and also ate one lunch and 2 dinners during our 5 night stay. "

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place...

"Staff and the beach make this resort the best on Cozumel!!!"

"This resort is far better than it appears online! "