โรงแรมและที่พักในฮวน อเซนซิโอ

"My son became ill on our flight from SJU to JFK, so the plane returned to SJU. We were taken to San Jorge Hospital. My mother found your hotel, loved the upgraded appearance, the fact that breakfast was an option, and your being located in the airport. She booked 1 night stay, and then when we received my son's diagnosis and were told we had to stay an additional 3 days, my mom extended our stay. My only complaint was the air conditioning was broken for 2 days. My room was great, the staff was...

"The room fridge did not cool at all, the shower had no shower pressure. Asked front desk to see if someone can check it out & a young boy came turnt the water on and left…."

"Great place to stay "

"Booked for a last minute girl’s trip. It exceeded our expectations! They were finishing up renovations but it didn’t affect our stay whatsoever. The view was amazing. The entire resort was clean, the drinks were great, staff was friendly - we couldn’t have asked for anything better! One of, if not the most, relaxing trips I’ve had in a while. Also, only about a 40 minute Uber ride to Old San Juan (~$40/per trip). Very easy to get around there and we felt very safe."

"The toilet was dirty, the curtain smell of urine."

"Nice for a day or two"

"Housekeepers made a lot of noise when cleaning the rooms slamming doors laughing and vacuuming the rooms with the doors open the room did not have a sound proof barrier which allowed noises to be heard. None of the soap dispensers were ever refilled so I had to buy my own toiletries."

"La empleada de la mesa de registro aller domingo no debe trabajar alli"

"Bungalows are amazing!"

"Nice pool and bar area"

"My room was not great at all bathroom was falling apart. Wasn’t safe for my kids. Air conditioners were not working. "

"you need a elevator, for handy cap person,and a breakfast station."

"Breakfast was ok no turkey or beef products the pool needs to be clean more often"

"You definitely need parking on the are. First impression is not the best, it was homeless people on the surroundings and the property was locked. Once inside everything is different, the environment feels save. Very close to viejo San Juan. "

"I loved this little spot! A whole little village tucked in a busy city. Check in was easy, pool was nice, and great people from all over to hang out with!"

"We stayed at the Hyatt Centric San Juan - Isla Verde for 5 days. Super clean and modern hotel. The room was clean and had everything you needed. The only down side was the maid staff were not super engaging and they forgot to clean our room one day even though we removed the sign. We called the front desk (they are super helpful) and asked if the cleaning person could remove our garbage and provide us another bathmat. They forgot to bring the bathmat, and when they came to collect the garbage...

"Everything was wonderful! We will be returning for a THIRD time very soon!"

"Los baños necesitan restauración."

"Everything was phenomenal! Such an amazing experience will definitely book again ."

"La recepción fatal, el mal olor cuando entras al hotel, el trato a los clientes fatal. Housekiping hay que estar avisando para que valla a limpiar la habitación. Reserve para visitar al mar, y me dieron otra habitación. Le doy un 5/10"