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"Such good breakfast and kid friendly! Staff that showed interest and the food was amazing"

"Rooms were very clean and well maintained - good size to accomodate our needs. The staff was excellent in responding to questions and very helpful"

"Had a nice stay here with my family. It is about 10mins away from Myeongdong Night Market. kudos to the 2 filipinas assigned in 10th floor during our stay (May 24-31). They are very attentive and made sure our rooms are clean. "

"A most excellent stay in this luxurious hotel. The friendliness of the staff was beyond measure and the location is unbeatable! "

"Perfect stay. "

"Love love love this place! My second time staying here and was just as good, super clean rooms and lovely staff, a super convenient location as well with the shopping streets within a five minute walk and easy access to public transport as well! Would definitely recommend :)"

"Great food options around "

"The Grand Hyatt Seoul has a fantastic location above Itaewon with beautiful views, and that's about all it has going for it. The service was among the worst I have experienced at a hotel in this category. I repeatedly asked for housekeeping and no one ever came. Turndown service simply doesn't exist here. For a property charging luxury rates, these are basics, not extras. Credit where it's due: a manager kindly moved me to a renovated room, which was a welcome gesture, and breakfast was decent enough. But one helpful staff member cannot make up for a hotel that seems indifferent to its guests. If you are considering the Grand Hyatt for a Seoul trip, I would strongly recommend the Four Seasons instead — comparable location in old Seoul, and they actually understand what service means."

"Fantastic "