Search Hotels Near Holistika Art Walk, Tulum

"Staff was amazing. Very clean resort too"

"Had the best birthday trip. The staff were amazing and very reliable. Beautiful villa and amazing atmosphere"

"Oh man, I wanted to like this place. I wouldn't support this hotel or any affiliated hotels after my stay here. 5 stars hotel? No not at all. Imagine not sleeping your first night of traveling, because the jets were soo loud it sounded like they were draining the entire pool. I kindly asked them to turn off because of the sound, they stated that they do that at midnight. Midnight, 2am, 4am, 5am still on. I mentioned this to the front desk they had the maintenance team look at the issues. I didnt want to be the person constantly complaining however, there was no hot water in the shower. They came and "fixed", then I had about 2 mins of really hot water before it went extremely cold. Imagine washing your hair and having to finish that in freezing water. Lol I jumped in our room pool, that was also freezing. At the end of our stay, I was glad I was leaving. The beds are hard, there were many issues, and yeah the staff is friendly and super nice. Nothing to do with them, its about the amount of money you spend and not get a night's rest or a warm shower. I chose this hotel because it was away from the busy beach, I wanted rest. I didn't get that. At the end they wanted to give me 20% off my 1 tab of food and massage as a courtesy for my inconvenience. However I had to sign a letter saying I couldn't leave a review. I kindly declined because sharing this experience was more important to me. They dont deserve my business. And I would never go back."

"Great space for a 2 week stay. Was clean, spacious and pool was perfect place to relax. Kitchen was fully equipped and a/c was working great. Would definitely recommend."

"Kitchen was not clean. Microvawe was dirty. There were cigarette ashes on the cups. The rust on appliances is a given because its so close to the sea. There is a non existent front desk staff. Only whats app. "

"We had an amazing stay here in a beautiful palapa roofed home. It was well equipped, even had coffee, tea and sugar. Bathroom included ample towels, and shower \ hair products. It was nicely decorated, the hammock was great to relax in and beds were comfortable. Outside was beautiful with lots of plants, tiny geckos, birds and a few resident cats which were sweet and friendly. The pool was refreshing and had a good temperature. There was a rustic covered outdoor common area with more hammocks and a place for yoga or meditation. The onsite caretaker was friendly and helpful, even offering us some mosquito repellent. Pool and grounds were cleaned daily. I highly recommend!"

"Beautiful modern decor and clean, with exception of spider webbing in living area spaces and bedrooms. "

"Breakfast was scarce. Not much to offer and the man running the breakfast was extremely rude. We skipped they’re breakfast for those reasons and ate in town for a much more pleasurable experience seeing as we were on vacation. The main Pool had so much chlorine in it we only went in once it hurt skin/eyes. Our private rooftop pool was not clean. Pretty disappointing. The staff didn’t speak much English or pretended not to so there was not much to do but deal with this place while we were there. I would not recommend this place to stay at if you are looking for anything others than a basic place to sleep. There are no amenities and it is run down. The staff was not accommodating at all. The room was cleaned 1 time in a week. We tried for a second cleaning and it appeared that they didn’t do anything but remove the trash and make the bed. Floor not cleaned, counters not wiped. Strange. We did leave the housekeeping all of our leftover food (pantry) we over bought. All in all we were highly disappointed in this place. Online it looks nice but it is not what it looks like online in person. And the treatment from the staff was cold. We travel a lot and this is not a place I would recommend"

"Fantastic boutique hotel located just outside of downtown Tulum (very jungle feel). About 15 min drive to Tulum Beach area. Adults only location with a fun rooftop bar/DJ! Rooftop pool (we never used this, but it was pretty). The in-room bar was always stocked with beer, wine, waters, juice, and snacks for purchase. Pay the extra to stay in a room with the furnished patio/balcony!! BEAUTIFUL! The tub on the balcony was amazing. The staff are super friendly, but you will need to use some translator apps while there if you do not speak Spanish. The front desk set up taxi rides, gave recommendations for restaurants, etc. The food was fine, but we did not eat there often. The location was perfect for us as we wanted to explore Tulum/LaValetta and we did! Rent an ATV on your first day and you won't regret it. We did a lot of walking the 1st two days...Taxi rides are EXPENSIVE. This hotel was with 10-15 minutes of several Cenotes/Parks easily accessable by ATV. Negatives: No elevator. We chose a room on the 4th floor, but we needed the exercise! (It was worth it for the views of the sunrise/sunset!) The room (while on the smaller size) had everything we needed including a very comfortable bed and was well decorated. The shower was amazing! This experience taught us that staying in boutique hotels in Tulum is WAY better than an all-inclusive experience if you want to get a feel for the real local hangouts, community, and the real Tulum vibe! Less expensive too! "