โรงแรมใกล้จุดชมวิวจากัวร์ ตูลุม, Tulum

"Amazing experience and beautiful resort. Professional staff and great hospitality. Will sure go again."

"The apartment was dirty and dusty. We were 3 people and didn’t get the 2 bedroom apartment because we wanted the one that had the private hot tub in the balcony which only had one bedroom and when we got in the place to be able to relax the hot tub was dirty and broken and I told them and they wouldn’t send anybody to come fix it. Also the dishes were dirty and the sink in the kitchen barely had water to wash dishes, the water in the shower was like salt water terrible, and no where to find...

"Excellent experience. Staff was very welcoming and it felt like 24 hour personal catering. Also, food was 10/10."

"Excellent stay!!!"

"Our stay was perfect and Melanie was our tour guide, she was awesome!! I highly recommend her"

"Water temperature was very difficult to control. We had a burnt out bulb in one of the few lights in the room. Other than that, it was a great place to stay. The staff and food were both great. Parking was great and convenient."

"Super schöne Unterkunft!"

"The room was wonderful and cleaned very well daily. The staff was very helpful and the property was beautiful. There was a lot of sargassum on the beach which they occasionally cleaned but that is nature."

"Breakfast was good and stay was fantastic "

"Las albercas tiene piso muy áspero, el servicio es bueno"

"I loved my stay! My room had an amazing view and was so pretty!...every day enjoyed the sunshine...The staff was super nice! Ale was very kind and professional. I would love to come back!"

"Everyone was so pleasant! The breakfast with fresh fruit, yogurt and some additional items were delicious. I enjoyed the social hour and took the opportunity to talk to a couple of people. Jose and another concierge made perfect recommendations for excursions."

"Hace falta aire acondicionado "

"Upon arrival, all of the stuff was super sweet. I was traveling solo and since I already had a bad experience with the prior to hotel services, it was refreshing to receive service like Astral. Staff ALWAYS checked up on me to see if I needed anything from food to cleaning to small chats. Everyone was super kind. The room was clean, and there was hot water, the views from the bubble were incredible at night except maybe they could be power washed just a little to clean the debris from the trees...

"Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup. "