Una Vida

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Luxury
VIP Access
4.5 star property
9.4

Exceptional

Luxury family-friendly hotel in the suburbs

You can look forward to free continental breakfast, a terrace and a coffee shop/cafe at Una Vida. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Popular amenities

  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is ฿4,250
฿5,506 total
includes taxes & fees
10 Nov - 11 Nov

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Luxury Quadruple Room

A bed with white and beige bedding, a woven wall hanging, and a hanging light fixture.

Luxury Quadruple Room

8.6 out of 10
Excellent
(4 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury House

A serene indoor pool area with stone walls, benches, and candles.

Luxury House

  • 300 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds, 2 Large Single Beds and 1 Double Sofa Bed

View all photos for Premier Room

A modern outdoor pool area with a stone surround, a wooden fence, and a glass door leading to a room.

Premier Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Jungle Studio

A bedroom with a stone wall, a hammock, a bed with white bedding, and a wooden bench.

Jungle Studio

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical Room - Terrace

A bedroom with a bed, a ceiling fan, and a view of the outdoors.

Tropical Room - Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Tulum City Center, a neighbourhood in Tulum, Una Vida is in the suburbs. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Travelling with kids? Consider Xel-Há Park and Holistika Art Walk. Looking to get your feet wet? Scuba diving, snorkelling and fishing adventures can be found near the property. Visit our Tulum travel guide
Map
Av. La Selva entre Kohunlich y Xcaret, Tulum, QROO, 77780

What's nearby

  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    12 min drive - 8.8 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    12 min drive - 7.0 km
  • Hospital de Tulum
    11 min walk - 1.0 km
  • Dos Aguas Park
    16 min walk - 1.4 km
  • Holistika Art Walk
    3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    43 min drive

Restaurants

  • Taqueria El Sabor Mexicano
    7 min walk
  • Palma Central
    5 min walk
  • Sukhothai
    7 min walk
  • El Camello Jr
    6 min walk
  • La Palapa Del Pirata
    6 min walk

About this property

Una Vida

  • Luxury family-friendly hotel in the suburbs
  • You can look forward to free continental breakfast, a terrace and a coffee shop/cafe at Una Vida. Treat yourself to a massage at the on-site spa. The on-site Mexican cuisine restaurant, Ananda, offers breakfast, brunch, lunch, light fare and al fresco dining. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • Additional perks include:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • A round-trip airport shuttle (surcharge), babysitting (surcharge) and coffee/tea in reception
    • Water sports equipment, a front desk safe and tour/ticket information
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guest rooms at Una Vida feature perks, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes.
  • Other amenities include:
    • Pillowtop mattresses and down duvets
    • Rainfall showers, free toiletries and hairdryers
    • Balconies or patios, ceiling fans and daily housekeeping

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Frequently asked questions

Does Una Vida have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:30 AM to 9:00 PM.

How much does it cost to stay at Una Vida?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Una Vida on 10 Nov 2026 start from ฿4,250, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Una Vida pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 20 kg per pet. There's a fee of USD 50 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Una Vida?

Self-parking is free at this property.

What time is check-in at Una Vida?

Check-in start time: 3 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Una Vida?

Checkout is at noon.

Does Una Vida provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.

Where is Una Vida located?

This family-friendly Tulum hotel is located in the suburbs, within a 15-minute walk of Hospital de Tulum and Dos Aguas Park. Holistika Art Walk and Cenote Calavera are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Una Vida Reviews

9.4

Exceptional

9.6

Cleanliness

8.2

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 234 out of 310 reviews
Rating 8 - Good. 55 out of 310 reviews
Rating 6 - Okay. 12 out of 310 reviews
Rating 4 - Poor. 1 out of 310 reviews
Rating 2 - Terrible. 8 out of 310 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Travelled solo and felt safe while there. I did a spa treatment and it was wonderful. The food is delicious. I stayed on the Una Vida side and did have a few regrets when I saw the Bardo side would definitely stay at this place again.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed my stay at Una Vida, my only criticism is that with the Luxury House being right next to the entrance, some staff tend to congregate outside of the windows/paremeter (house is nearly all glass) which makes it less secluded than the other rooms. Other than that perfect and an easy bike ride to the market!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place to reconnect with your special person in your life. Access to two other properties, along with pools was a completed our stay.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautoful hotel with great amenities and staff
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 5 night stay at Una Vida! The staff was were exceptional and took great care of us. Thank you!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a private villa & it was so beautiful!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and pool and overall hotel was gorgeous and tropical.
Stayed 6 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really impressive hotel

A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
Stayed 8 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and rooms. Excellent customer service.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Stayed 10 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property, the staff is so attentive and they care for every detail. I’ve been there several times and I intend to be back soon :)
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love Una Vida—so much so that we’ve spent our last two March Break vacations here. It’s a beautiful, tranquil oasis on the edge of town, with a stunning property and exceptional staff. My wife especially enjoyed the daily morning yoga, while our son looked forward to relaxing by the pool in the evenings. The atmosphere strikes a perfect balance between peaceful retreat and easy access to everything Tulum has to offer. The staff truly make the experience. They are incredibly helpful—whether it’s booking beach clubs, recommending restaurants, or simply making you feel welcome from the moment you arrive. A great added bonus is access to their two sister properties (both adults-only), which guests can also enjoy. We highly recommend Una Vida and look forward to returning again.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. The staff was absolutely excellent! I will definitely come back.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una Vida is a first class hotel with beautifully amenities.
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing stay wished I could stay there longer, will definitely be back highly recommend this place, can’t go wrong for the price. Among staff wished I remembered all the names one name that stood out Nico, gave an amazing tour of the property, very nice and private 5 Stars
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s my third time at this hotel

I just love everything about this hotel. The service , decoration, location. It’s my third time staying in this hotel and I stayed at 6 other resorts in tulum but this is the best for the buck. Highly recommended
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two receptionist were so helpful planning my days out while I was there. Idk what I would’ve done without them. Everything was beautiful as well as the people.
Stayed 4 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
Stayed 5 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
Stayed 4 nights in Mar 2025