"Even a bit old hotel, all staffs are very friendly and nice. They knows how to deal with the customer professionally. The buffet breakfast is also good. Very worth to money."
"The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel. "
"I had an 18-hour layover in Hanoi, so I entered the city. In the morning I left my luggage and went sightseeing, then checked in during the afternoon. Although it was just a short stay—I took a shower, had a nap, and checked out at night—the staff were very friendly and the room was clean. I also tried two restaurants from the map of recommended spots they gave me, and both were so delicious that I definitely want to visit them again. I also used the airport transfer service, and I found the...
"The location of the hotel is very good, all major tourist points are walkable. The staff of the hotel was very very courteous and helpful. They went over and above to help you with any of transportation or room needs. Would like to highlight and appreciate two staff for their excellent customer service - Celine, helped us to get the best transportation deals for visits even after we checked out from hotel. Celine ensured the driver and van was available on time and managed language barrier we...
"In the heart of the Old Quarter, lovely owner and staff. Room was exactly what we needed, comfortable beds, clean and tidy. Had everything you need as a base while you are sightseeing and touring. Thank you so much!"
"Fabulous boutique Hotel located conveniently in the old quarter. Stylish rooms, excellent service and well priced! I’ve been to Hanoi several times, but this will be my new favorite Hotel without question. "
"Great hotel, wonderful staff and restaurant, beds are super comfy. Cocktails are great and bar and restaurant staff are so accomodating! We will definitely be back. Thank you Peridot staff!"
"Staff were very helpful. The hotel was nice and clean.The neighborhood is good. The hotel is in the old quarter but not in the touristy area. It requires some walk (15-20) to get to the tourist area but because of this, it's more peaceful. "
"This is a perfect hotel to stay in when visiting Hanoi. The hotel is really well located and walking distance from a lot of things. It is clean and well decorated. Breakfast was delicious, there was a buffet selection and an additional menu that you could also order from. The staff are so friendly and kind. I was unwell with food poising during my stay and they couldn’t have done more to help. Thank you so much! "
"This hotel was fantastic! It’s new and modern. The team there are great. We had a minor issue and they fixed it straight away. Went over and above. We were greeted every time we passed a team member. Check in process was really good and made you feel welcomed. I would definitely stay here again. You won’t regret it. "
