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"This is an excellent hotel near train street. The staff are highly welcoming. The rooms are well kept and have A/C. The free mini bar includes soft drinks: water and Coca Cola. "

")Our family (mum, dad, boys 11 and 13) stayed here three times as we dipped in and out of Hanoi to travel to other locations. Firstly the rooms, beds and all amenities were a delight. It’s a lovely quiet and comfortable location in the old town of Hanoi. Breakfast is fabulous. Lots of fresh and delicious variety and good coffee. The hero’s of the hotel are the staff especially those front of hotel. With all of our in and out the team we’re incredibly accommodating, thoughtful, and generous. They supplied us with a take away breakfast when we left really early. They welcomed our returns like friends. They made sure we had access to showers before we had to travel home- after a sweaty and fun day out and about in Hanoi. The team were also super helpful with advice on food and drink places and taking care of our belongings while we were away. We highly recommend Royal Palace Hotel for all people travelling in and through Hanoi. Exceptional. "

"Great location, really good hotel. "

"The staff was very friendly and helpful. The room was very clean. Breakfast was very good. We surely would recommend this hotel to friends and family. The service of this hotel was excellent. They took good care of our luggage, even after checking out we still could take a shower, …."

"What a lovely hotel. Very well set out and clean. The staff have all been amazing; welcoming, professional and knowledgeable. Whatever you need they will accommodate. The rooms are light filled and spacious. Had such a great nights sleep, with wonderful blockout blinds. The bathrooms are well laid out with plenty of storage. Tracy (the front office manager) went above and beyond. We were very impressed. You can see why the hotel runs so well. Front of house staff Yen was so lovely and helpful. This is a fantastic hotel, we will be back to stay again. "