เรสซิเดนซ์ใน หางโจว

"Booked a lake view room. Lobby and view from the bedroom were fantastic. Visited the spa and the spa was fabulous, very good massage. Downside was the bedroom was a bit runned-down and felt like staying at a hostel rather than a five star hotel. The sound of the doors slamming from the other rooms disturbed the comfort of the sleep during the night."

"Ich möchte mich ganz herzlich für den wunderschönen Aufenthalt bedanken. Es war wirklich alles zu meiner vollsten Zufriedenheit, und ich habe mich von Anfang an sehr wohl und bestens aufgehoben gefühlt. Besonders hervorheben möchte ich das gesamte Rezeptionsteam. Bei meinen zahlreichen Ausflügen wurde ich immer freundlich, kompetent und mit viel Geduld beraten. Das Team hat mich bei meinen Planungen unglaublich gut unterstützt und mir dadurch vieles erleichtert. Auch als ich einige Tage nicht im...

"It was a very clean and spacious room. They have universal chargers here. There are lots of stores and restaurants nearby. There is also a laundry room to do laundry for free. However, the gym was very lackluster and the cable machine was broken. Overall, it was a good experience."

"The staff (i mean all staff) are super nice, super helpful and greets all the time. Breakfast offered tons of food options. Dining room and guest rooms are extremely clean and nicely decored."

"The room and the view of the canal was brilliant. The staff was most helpful. I messaged while in airport to make changes to the booking. The hotel acted without fuss. Housekeeping was efficient to get the room cleaned around our schedule. I cannot fault this hotel at all."

"Clean and nice room .. nice and helpful staff"