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"Good"

"Very good hotel close to VA and airport.."

"I absolutely loved this place, the host was Amazing n the rooms in excellent condition. I highly recommend it. Will be planning a Family Reunion there in 2027 God willing."

"Great experience overall"

"The gotel was in a cental area of Old San Juan. It was close to the historic cistes, stores and restaurants, etc."

"Very clean and lovely."

"Staff members were very helpful and polite"

"I am submitting a formal complaint regarding my recent vacation package purchased through Expedia. The package was advertised and sold to me as an all-inclusive stay in Puerto Rico. However, after arriving at the resort, I discovered that it was not an all-inclusive property. As a result, I had to pay out of pocket for all food and beverages for my family of four, despite having already paid Expedia for what was represented as an all-inclusive vacation. In addition to the false advertising, the...

"This hotel was great from management ( Mr. Cordero) that took care of us right from our first phone call, to the wonderful, kind, very thoughtful and helpful Mr. Samuel that was sure that our time at breakfast was nothing but excellent!!! Thank you!!"

"We got the presidential suite and it was so cute my family and I loved it and loved our balcony view , it was my second time staying at this hotel and would definitely come back again . Staff was friendly & it was in a perfect location close to everything and across Fat Tuesday and a good empanada shop . :)"

"Very clean rooms great staff"

"Excellent hotel in the mountains offering great hospitality and service and courtesy"

"Was such an amazing stay the staff was so nice and helpful definitely will be returning back!!"