Search Hotels Near Guadalupe Church, Playa del Carmen

"Room was clean, staff were friendly and helpful, koi pond was cute."

"Very clean and beautiful amenities. Food was amazing, all the restaurants and the buffet were very tasty and loved to find authentic Mexican flavours. Pools were very well cared for, a little on the cooler side but very enjoyable. The aqua park was good just wished they had more for the bigger kids like a bigger slide. My 3 kids loved the ice cream parlour and my husband and I loved the nespresso bakery, what a treat having good quality coffee 24/7. Kids also loved the kids club, though I did wish they had a little more sports. The entertainment was also great for families. My only suggestions would be to improve the bedding as the sheets were not very comfortable and neither were the pillows. The rooms were well appointed and we enjoyed the jacuzzi. Another thing we missed was lively music by the pool. It would’ve been great to have more Latin music and dance. We had great service throughout and specially appreciated the pool side and entertainment staff. Omar and Venecia were also very attentive. Most of the staff were very warm but we found some to be a little cold and very focused on the tip. Overall wonderful experience and we already can’t wait to be back. "

"Food was great! Good entertainment "

"Great for price, firm bed"

"Great spot!"

"The staff is amazing. The resort is clean. The food is good. Our only complaint was the night of our arrival there was a private event in the banquet room and it felt like we had a dance club in our room until 2am. Maybe bring earplugs and a sound machine? Also- there is a marina directly in front of the resort so the ocean view is obscured by boats. Overall we had a great stay. "

"Clean rooms, nice staff "

"The best resort I have ever been to. The staff, food and property were all amazing. This resort has set such a high standard, Im not sure if I can go anywhere else. "

"Amenities were great, location and cleanliness"