"What an absolutely fantastic stay at the Shangri-La Rasa Sayang, Penang! From the moment we arrived, we were swept away by this beautiful resort.
Unforgettable Experience
The rooms were wonderful, offering a perfect blend of comfort and elegance. And the food? Simply amazing! Every meal was a delightful culinary journey. We especially loved the tranquil atmosphere of the quiet adults-only pool – it was the perfect escape for relaxation.
Exceptional Service
A special shout-out goes to...
"I planned to stay for 2 nights but extended to 3 rd night , hopefully with a discounted rate on a Monday but not given, Stayed anyway due to Comfort , beautiful beach area , surrounding, bar was great too. Room 1614 was cozy & clean."
"Very good oocation. It is next to big 2 shopping malls. Also it is very close to george town. Me and my partner will defintely come back here for our next Penang trip."
"service is not a hilton standard .
swimming pool we try to order some drink around 18:30 PM
it say closes no drink service (Pool bar normal as i know closes on 19:00
morning food was empty very fast need very long time to fill up.
a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton.
In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"
"Fantastic! As always , the courtyard name does not disappoint. The standard is what you expect and the staff are happy to go above and beyond. The buffet breakfast is second to none. Worth every dollar "
"A pleasant hotel on the beach and close to restaurants etc. Staff were extremely helpful and always smiling. Breakfast is the best - everything you could wish for is served. Room is spacious and very clean.
Wine and fruit platter in room on arrival was a nice touch.
Hotel could do with a bit of TLC in places i.e. Paint/repair - balcony seat cushion repaired or replaced, pool umbrellas repaired or replaced but nothing too major. "
"The building is simply magnificent.
No matter where you are or what you look at, it fills you with a sense of happiness.
The breakfast was also incredibly delicious and the perfect way to start the day.
In addition, a handwritten message was delivered to the room,
and on it was a quote from the Dalai Lama, written by hand.
Such a thoughtful gesture!
Above all, the staff are truly exceptional.
When I had a question about the air conditioner in the room,
a staff member came to help — and to my...
