"Staff are helpful and friendly and close to the attraction. Lots of restaurant is nearby.
Something can be improved, the WIFI some sometimes is not working when in the room and no USB plugin on the bedside.
The experience is excellent and the breakfast at the restaurant is delicious
"
"During my stay I needed medical assistance. The staff were quick and responsive to my needs and I felt I could not have been in better hands, Thanks to Vincent, especially.
I was provided with immediate care at a nearby medical clinic, all within the hospitality of the hotel. Now THAT was unexpected and I'm very grateful. The sign of a great hotel. The level of care was first rate and I'm now fully recovered. "
"23 Love Lane has a great location, close to every major attractions and places to eat, drinks and hang out. The service is great all staff always fulfil our needs. They even have afternoon tea time where you can relax with drinks and snacks after walking the whole day. Room and surrounding are very charming. We like it very much. Thanks!"
"This hotel is in the best location for exploring the old city of George Town. Close to lots of restaurants and sites.
The room was very comfortable and clean. The staff were friendly and helpful. "
"This beautiful colonial hotel is within walking distance to all turist sites in Georgetown.
The staff is super friendly, the food and fresh juices were delicious. We loved it and hope to go back next time we go to Penang. Absolutely recommend it!"
