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"All of the staff are fantastic, very calm, friendly and professional. They have a great balance of being at your service when needed as well as giving you space to enjoy and explore on your own. While the space was smaller and older than expected from the photos, it was clean, quaint and a great venue to relax and recharge in. The excellence of the hosting staff/concierges and cleaning women cannot be stressed enough, great folks who do their jobs well. The location is also a huge advantage....

"Wonderful staff, clean as can be, and a beautiful place with great ocean views. The breakfast is extensive with many made to order options. It's right in town on the waterfront, so not a quiet place. It's right in the middle of the action! Love it! "

"Friendly staff, beautiful grounds, very clean. "

"Love staying here!"

"My only complaint is the Expedia page says there is free on site parking when there is not. There is street parking if/when you can find it. Other than that this place is excellent. Staff are great. Would recommend. "

"The staff was amazing"

"This was my 5th time staying here. Dan and his staff are amazing!"

"Location was perfect!"

"Outstanding experience!!! Excellent staff + service, food + drink experience was awesome, gorgeous location + style, the private beach is so beautiful and inviting, great for snorkeling, sunbathing and enjoying a Mango Margarita delivered to you right on the sun chair - we will be back next year!!! "

"Habitación impecable con vista a la 5ta. Servicio y atención excelente por todos!"

"Spacious, clean rooms, beautiful grounds, perfect size."

"Súper atención lo recomiendo mucho "

"All the staff was excellent very helpful and accommodating!!!"

"Staff is awesome!"

"J'ai adoré mon séjour! J'y suis allée une semaine rien à redire. L'emplacement est parfait proche de la quinta et de la plage mais assez loin pour bien dormir et ne pas être dans le bruit. Jy retournerai sans hésiter! Merci!"

"Have stayed at La Casona Real several times for SCUBA diving trips to Cozumel. The property is ideal for travelers that spend the majority of their time out doing activities during the day and enjoying the local restaurants in the evening. Ideally located and within walking distance of the Ferry Terminal and the majority of San Miguel 👌"

"Very clean rooms we stayed for more than 4 nights and had our rooms cleaned everyday. The staff was very helpful and friendly. The breakfast is very diverse and has lots of options . Very happy with this hotel , would stay here again!"

"We thoroughly enjoyed our eight day stay. This is a well-kept jewel. It’s small with a private beach that offers a nice get away from crowds. The staff is friendly and welcoming. I would highly recommend this hotel. "

"Staff was very pleasant and corteous"

"Standard all inclusive, good variety of food items to choose from though some inconsistencies from day to day and they seemed to run out of a number of items each day. My room was kept spotless and housekeeping was pretty respectful of some afternoon work meetings I had to take and fridge restocked daily for which I greatly appreciated. I extended my trip by a day due to flight delays and had to downgrade my room due to full occupancy which was totally understandable but I was able to recheck in...