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Cozumel Palace - All-Inclusive

4.5 star property
Guests at Cozumel Palace All Inclusive enjoy poolside relaxation, nearby attractions, and rejuvenating spa treatments from a staff known for their warmth

Choose dates to view prices

Cozumel Palace All Inclusive offers a luxurious retreat near Punta Langosta Pier. Enjoy scuba diving, snorkeling, or sunbathing. The Awe-Spa provides manicures and massages. Three outdoor pools, multiple restaurants, and helpful staff enhance your stay.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
The current price is ฿16,653
฿20,288 total
includes taxes & fees
10 Jan - 11 Jan

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Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(92 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Loft Suite

  • Sleeps 6

View all photos for Superior Honeymoon Room

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Honeymoon Room

  • Sleeps 2

View all photos for Suite Presidential with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Presidential with Sea View

  • 168 sq m
  • Sea view
  • Sleeps 6

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Mini-fridge
Free minibar items
  • 54 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free | Living area | 40-inch LED TV with satellite channels, iPod dock

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 77 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

Highlights

Balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Two Bedroom Presidential Suite Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Two Bedroom Presidential Suite Ocean View

  • Sleeps 6

View all photos for Suite Standard

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Standard

  • 54 sq m
  • Sleeps 4

View all photos for Suite Standard with Ocean View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Standard with Ocean View

  • 54 sq m
  • Ocean view
  • Sleeps 4

View all photos for Suite Superior with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Suite Superior with Sea View

  • 53 sq m
  • Sea view
  • Sleeps 2

View all photos for Loft Deluxe with Sea View

Premium bedding, pillow-top beds, free minibar, in-room safe

Loft Deluxe with Sea View

  • 76 sq m
  • Sea view
  • Sleeps 6

View all photos for Superior Oceanfront Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Oceanfront Suite

  • Sleeps 4

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

Superior Oceanfront Suite - Kids & Teens Stay Free | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 54 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Ocean View Suite

Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Ocean View Suite

  • Sleeps 4

View all photos for Superior Loft Suite - Kids & Teens Stay Free

Superior Loft Suite - Kids & Teens Stay Free | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 77 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
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About the area

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Palacio Municipal - 10 min walk - 0.9 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • Cozumel Maritime Terminal - 3 min drive - 2.5 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 10 min drive

Restaurants

  • ‪Chilangos - ‬11 min walk
  • ‪Palapas Bar - ‬6 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪El Chef Ángel - ‬19 min walk
  • ‪Taqueria El Establo - ‬12 min walk

About this property

Cozumel Palace - All-Inclusive

Luxury all-inclusive property remodelled in 2025 and located near Cozumel Maritime Terminal
Take advantage of free full breakfast, a swim-up bar and a poolside bar at Cozumel Palace - All-Inclusive. This property is a great place to bask in the sun with sunloungers, scuba diving and snorkelling. Indulge in aromatherapy, a body wrap and a facial at Awe-Spa, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and Mexican cuisine. In addition to a terrace and shopping on-site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 3 outdoor pools and a children's pool, along with pool umbrellas and a swim-up bar
  • A round-trip airport shuttle (surcharge), massage treatment rooms and wedding services
  • A banquet hall, a front desk safe and smoke-free property
  • A gift shop, a 24-hour front desk and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 169 rooms offer comforts, such as private indoor hot tubs and 24-hour room service, as well as thoughtful touches, such as premium bedding and laptop-compatible safes.
Extra amenities include:
  • Jetted bath, designer toiletries and hairdryers
  • 40-inch LED TVs with premium channels
  • Separate sitting areas, mini fridges and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Dancing
Water fitness

Entertainment

On-site live performances

Similar properties

2 outdoor pools, pool umbrellas, pool loungers
Melia Cozumel All Inclusive
  • Pool
  • All-inclusive
  • Spa
  • Kids’ pool
8.6 out of 10, Excellent, 1,044 reviews
The price is ฿8,431
฿10,480 total
includes taxes & fees
21 Jan - 22 Jan
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available daily 7 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bugambilias
  • Flamingos
  • Gondola
  • Momo

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Full-service spa
  • Health club
  • Outdoor pool (guest access)
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Garden
  • Pool umbrellas
  • Terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (109 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 61 per person (return)
  • Airport shuttle fee per child: USD 61 (return), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 001-007-000955/2025

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace - All-Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at Cozumel Palace - All-Inclusive?

As of 9 Jan 2026, prices found for a 1-night stay for 2 adults at Cozumel Palace - All-Inclusive on 10 Jan 2026 start from ฿16,652.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Palace - All-Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cozumel Palace - All-Inclusive?

Cozumel Palace - All-Inclusive doesn't offer parking.

What time is check-in at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Cozumel Palace - All-Inclusive?

Checkout is at noon.

Does Cozumel Palace - All-Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 61 per person applies.

Are there all-inclusive benefits at Cozumel Palace - All-Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, scuba-diving lessons, water fitness classes and more.

Where is Cozumel Palace - All-Inclusive located?

Located in Colonos Cuzamil, this family-friendly Cozumel property is within a 15-minute walk of Palacio Municipal, Stingray Beach and Plaza Punta Langosta. Playa Caletita and Punta Langosta Cruise Terminal are also within 1 mile (2 km).

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Reviews

Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

7.6

Location

9.6

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 722 out of 1001 reviews
Rating 8 - Good. 170 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

Reviews

10/10 Excellent

Kiley

Liked: Cleanliness, amenities, property conditions & facilities
Great food and great staff! Property was very clean!
Every meal and beverage seemed to be made with intention to please!
One of the yummy desserts from the coffee shop!
This resort went over the top for New Year’s Eve! It was amazing!
The view from our room!
Stayed 5 nights in Dec 2025

8/10 Good

Chaitanya

Liked: Cleanliness, amenities, property conditions & facilities
The room and service was excellent
Stayed 5 nights in Dec 2025

10/10 Excellent

lynn

Liked: Cleanliness, amenities, property conditions & facilities
The room was sparkling clean, the staff were kind and attentive, the amenities are amazing… food, spa services, snorkeling and diving were excellent!
Stayed 5 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! The property, room, food and beverages were also amazing.
Stayed 5 nights in Dec 2025

10/10 Excellent

Rohan

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, excellent variety of food, pools were clean! Everything was awesome, and we had a great time!
Stayed 5 nights in Dec 2025

10/10 Excellent

Karen Michelle

Liked: Cleanliness, property conditions & facilities
We were only there 5 days it was spectacular compared to some of the other resorts in the island
Stayed 4 nights in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is the absolute best. We have stayed here ten times and will be back in February and November 2026. The staff is what makes this hotel so special. Yes, everything is clean, food is great, location is to die for - but the staff treats you like family and they make us want to come back over and over again!
Stayed 9 nights in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Room was great. Staff wonderful. Do not enjoy the sales staff pressure
Stayed 4 nights in Dec 2025

10/10 Excellent

Edi

Liked: Cleanliness, property conditions & facilities
Everything
Stayed 7 nights in Dec 2025

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
The room was very clean and always restocked. The staff service was very good.
Stayed 5 nights in Nov 2025

10/10 Excellent

Happy

Liked: Cleanliness, amenities, property conditions & facilities
Great service and the food was amazing. The coffee shop every morning was one of our favorite parts of the day! Service was exceptional. I am drawing a blank on her name now, maybe Jennifer but she was wonderful and could remember our order of 7 drinks every day! We will be back. The kids loved being able to snorkel right there!
Stayed 4 nights in Nov 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
Stayed 2 nights in Sep 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great properly very safe and clean. Great entertainment and food
Stayed 2 nights in Oct 2025

10/10 Excellent

Khalia

Liked: Cleanliness, amenities, property conditions & facilities
The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 7 nights in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had.
Stayed 7 nights in Nov 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so welcoming. Jesus, Antonio, Isamar, Silva, and many many more!
Stayed 6 nights in Oct 2025

10/10 Excellent

Luisa

Liked: Cleanliness, amenities
Even though the weather wasn’t the best the customer service and room was outstanding!
Stayed 3 nights in Sep 2025

10/10 Excellent

hansel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and dinning options
Stayed 4 nights in Aug 2025

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon
Stayed 4 nights in Aug 2025

10/10 Excellent

kandice r

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great; service impeccable. We booked a honeymoon suite that was wonderful. HOWEVER, watch out for the "Vacation Property Specialists." I repeatedly told one "specialist" NO however he kept hounding me. Quite simply, from where I come from - no means no. Then after that, the "specialist" kept giving me the skunk eye when I past by the area. Like really Cozumel Palace? I also observed another couple being "ambushed" and she shifted from English to Spanish in the event that "specialist" didn't understand. She still felt harassed as I spoke to her about her experience. Upon checking out, another "specialist" flagged me for a coupon discount if I visit again, which I paid $ 299 US for but I have yet so see the email now that I am home. We will stay at this property again however, I will escalate to management if I am harassed again. Not cool Cozumel Palace, not cool.
Stayed 9 nights in Dec 2025

10/10 Excellent

oded

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came for Iron 70.3 in September, didn’t make a lot of pre-research on the hotel but it’s absolute one of the best Customer Service and Staff I’ve ever experienced in my life. We traveled to Mexico about three times a year and this was one of the number one vacations. We’ve had there the staff was absolutely incredible. I’m going back for sure next year to race again and I signed up for the rewards program
Stayed 5 nights in Sep 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing, clean and beautiful property
Stayed 5 nights in May 2025