Cozumel Hotel & Resort

Property class: 3.5

Choose dates to view prices

Located close to Cozumel Museum, Cozumel Hotel & Resort - All Inclusive provides a free daily manager's reception, a terrace and a garden. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as scuba diving. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is ฿7,148
฿8,796 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a TV, a dresser, and a window with a view of buildings outside.

Standard Room, 2 Double Beds

7.8 out of 10
Good
(269 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room (With Jacuzzi)

A hotel room with a large bed, a desk with a chair, a small table with a chair, and a window with curtains.

Superior Room (With Jacuzzi)

8.0 out of 10
Very good
(12 reviews)
  • Garden view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room

Standard Room, 1 King Bed

8.0 out of 10
Very good
(21 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

A bedroom with a bed, a hanging chair, a desk, and a TV.

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Double Room

A hotel room with a bed, desk, chair, and a television.

Family Double Room

  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Premier Suite

A compact kitchen with a microwave, refrigerator, and a sink. There is a wooden dining table with two chairs. A potted plant is visible in the corner.

Premier Suite

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Presidential Suite

A modern kitchen with a built-in refrigerator and a dining area with a white table and wooden chairs.

Presidential Suite

  • 96 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Located in Colonos Cuzamil, a neighbourhood in Cozumel, Cozumel Hotel & Resort - All Inclusive is in a shopping district and on the beach. The area's natural beauty can be seen at Chankanaab National Park and Chankanaab Beach Adventure Park, while Playa Mia Grand Beach and Water Park and Mr. Sancho's Beach Club are popular local attractions. Cozumel Museum and Paradise Beach are two other places to visit that come recommended. Visit our Cozumel travel guide
Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris
    5 min walk - 0.5 km
  • Palacio Municipal
    10 min walk - 0.9 km
  • Stingray Beach
    11 min walk - 1.0 km
  • Plaza Punta Langosta
    16 min walk - 1.4 km
  • Museo de la Isla de Cozumel
    2 min drive - 1.8 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    10 min drive

Restaurants

  • Palmeras
    2 min walk
  • The Thirsty Cougar
    3 min walk
  • Starbucks
    1 min walk
  • Viva México
    2 min walk
  • La Casa del Habano
    2 min walk

About this property

Cozumel Hotel & Resort

  • All-inclusive family-friendly hotel near Cozumel Museum
  • Located close to Chankanaab National Park and Chankanaab Beach Adventure Park, Cozumel Hotel & Resort - All Inclusive provides a free daily manager's reception, a terrace and a garden. This hotel is a great place to bask in the sun with a beachfront location, beach massages and sunloungers. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Enjoy the gym, as well as activities such as scuba diving. Free WiFi in public areas is available to all guests, along with dry cleaning/laundry services and a bar.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool, along with cabanas, sunloungers and pool umbrellas
    • Free self-parking
    • Bike hire, babysitting (surcharge) and a 24-hour front desk
    • Tour/ticket information, games and books
    • Guest reviews give top marks for the breakfast, helpful staff and location
  • Room features
  • All 90 rooms include comforts such as air conditioning, as well as thoughtful touches such as safes and free bottled water. Guests reviews give good marks for the clean rooms at the property.
  • Other conveniences in all rooms include:
    • Showers, hairdryers and shampoo
    • 40-inch LED TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and desks

All-inclusive details

  • This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks and select beverages included

Activities and facilities/equipment

  • All non-motorised water sports are included.

Water activities

    • Kayaking
    • Snorkelling

Entertainment

  • On-site entertainment and activities

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  • On private beach
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The price is ฿9,361
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Frequently asked questions

Does Cozumel Hotel & Resort - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Cozumel Hotel & Resort?

As of 23 Oct 2026, prices found for a 1-night stay for 2 adults at Cozumel Hotel & Resort on 26 Oct 2026 start from ฿7,148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cozumel Hotel & Resort - All Inclusive pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 1900 per accommodation, per stay. A cleaning fee of MXN 200 also applies. Service animals are exempt from fees.

How much is parking at Cozumel Hotel & Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Cozumel Hotel & Resort - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Cozumel Hotel & Resort - All Inclusive?

Checkout is at noon.

Are there all-inclusive benefits at Cozumel Hotel & Resort - All Inclusive?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include snorkelling, kayaking and more.

Where is Cozumel Hotel & Resort - All Inclusive located?

Located in Colonos Cuzamil, this beachfront hotel is in the city centre, 1.6 mi (2.6 km) from Cozumel Museum, and within 6 mi (10 km) of Chankanaab National Park and Chankanaab Beach Adventure Park. Paradise Beach and Playa Mia Grand Beach and Water Park are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cozumel Hotel & Resort Reviews

8.0

Very good

8.6

Cleanliness

7.8

Amenities

8.8

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 621 out of 1416 reviews
Rating 8 - Good. 403 out of 1416 reviews
Rating 6 - Okay. 224 out of 1416 reviews
Rating 4 - Poor. 96 out of 1416 reviews
Rating 2 - Terrible. 72 out of 1416 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here, it's close to town but not overly busy. Staff is helpful and takes great care of their guests.
Stayed 7 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good customer service and smiling faces!!! They had things to do every day like trivia, lotteria, and pool volleyball. They kept things fun and it shows they have fun doing it!
Stayed 5 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that the resort had a pool/hot tub available as well as plenty of areas to sit and eat, as well as a restaurant on site.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you need a safe all included plus a reef, this is the place!
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great location. That's why we like staying here.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. This was my second stay here and I loved it. The location is great, the staff are amazing, and the pool and beach are the best. The only thing that was a sub par was the food. It could have have been a little better, but I was there during the slow season so that may have something to do with it. Overall it was a great stay and I will be back!
Stayed 11 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful, pool great and the staff are very helpful.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The hotel is dated but comfortable! The ocean view and swimming pool wqs Amazing. Staff is exceptional. Roger at the snacks and Joel at beverages went above and beyond. The breakfast and lunch is good. Dinner wasn’t anything to write home about
Stayed 5 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
There’s no more evening buffet. Choice of food is extremely limited. No bacon or breakfast sausage either.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I visited the resort in August with a group of 11, and we had so much fun. I would definitely give the resort five stars! Everything was clean, the drinks were great, the staff were friendly, and the food was delicious, with so many choices. I only wish they had bacon for breakfast—LOL! I also want to mention the excellent service provided by Roger and Joel, the bartenders. A special thank-you goes to the wonderful entertainment team—Yesi, Juanita, Suny, Jose, and Tony. We had such a great time with them; they were incredibly sweet, friendly, and entertaining. Overall, my entire family had a fantastic experience, and everyone was happy.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The property was nice. The bed was great The room was pretty plain with not many outlets , lotion would be nice and more towels and more garbage containers in the room. The activity by the pool was so loud , for those who would like to relax. Staff was helpful and polite.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Liked the beach access. Food was ok… property is older
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed thew beach area for snorkeling and relaxing1
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughter and I did the all inclusive stay here and neither of us have don’t an all inclusive vacation before and we were both very happy with our stay!
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff provides excellent service waiter Pablo ensures I was good
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay so much, I can’t wait to come back. Loved this hotel , food was great and the staff made it fun and enjoyable. Definitely will stay here again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Staff was excellent!
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great location, the property was very dirty and the food could have been much better. Super helpful staff.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place was awesome. Great customer service as well.
Stayed 4 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had thought we were going to make Cozumel Hotel and Resort our "home away from home" we were here in April 2026 and August 2026. The staff is great, the pool and beach area are great and the bar staff Amazing, but the difference in the food and menu was a huge change, in April it was outstanding with plenty to choose from during the evening buffet, no in August there was no evening buffet and only one place to eat with a very small choice of 2 items to choose from and with the exception of the steak, the rest was a bit bland. Because of the staff my wife and I are planning to give them another shot, like I said the Staff makes our vacation, so we will follow up on the review after we make our 3rd trip this year coming in November 2026.
Stayed 10 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old but well kept. I liked the deep protected ocean swim area. Enjoyed the snorkeling. The shows were really good! Beds were comfortable. Clean rooms. Food was good. Service in buffet area not so much but we managed, not a big deal for us. But if you liked to be pampered not your place to stay. Staff was friendly. We will stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and easy access to snorkel
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely beach spot with rather good snorkeling so close to the hotel! Food and drinks were good. Staff always friendly and helpful when booking activities. Easy checkin & checkout!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time at Cozumel Hotel & Resort. We enjoyed the cleanliness, atmosphere, friendly people, and the food! We would come back again!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Always found comfortable seating at the pool
Stayed 7 nights in Apr 2026