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Hotel Plaza Cozumel

3.0 star property
Central hotel connected to a shopping centre in Cozumel with free breakfast

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Hotel Plaza Cozumel in Colonia Centro offers a lively base for exploring. Enjoy a full breakfast each morning, then head to the rooftop terrace to soak up sunshine or swim in the pool. Punta Langosta Pier is nearby, and car rentals are available on-site for adventures.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking included
  • Free WiFi

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  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking | 1 bedroom, minibar, iron/ironing board, free WiFi

Standard Room, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(84 reviews)

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Bathrobes
Minibar
Cable channels
Wardrobe
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

1 bedroom, minibar, iron/ironing board, free WiFi

Quadruple Room Standard

  • 28 sq m
  • Sleeps 4

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About the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600

What's nearby

  • Cozumel Maritime Terminal - 2 min walk - 0.2 km
  • Central Plaza - 2 min walk - 0.2 km
  • San Miguel Church - 3 min walk - 0.3 km
  • Cozumel Museum - 3 min walk - 0.3 km
  • Punta Langosta Pier - 11 min walk - 1.0 km

Getting around

  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪Woody's - ‬2 min walk
  • ‪Coz coffee roasting co. - ‬2 min walk

About this property

Hotel Plaza Cozumel

Hotel near Cozumel Maritime Terminal
Located close to Punta Langosta Pier, Hotel Plaza Cozumel provides free full breakfast, a rooftop terrace and car hire on-site. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An outdoor pool and a children's pool, along with sunloungers and pool umbrellas
  • Free self-parking
  • Express check-out, express check-in and a lift
  • A front desk safe, beach umbrellas and multilingual staff
  • Guest reviews give top marks for the breakfast, pool and central location
Room features
All 50 rooms have comforts such as air conditioning and bathrobes, in addition to perks such as free WiFi and minibars.
More amenities include:
  • Bathrooms with showers
  • 32-inch TVs with cable channels

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Beach shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Frequently asked questions

Does Hotel Plaza Cozumel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 11:00 PM.

Is Hotel Plaza Cozumel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Plaza Cozumel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza Cozumel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Plaza Cozumel?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Hotel Plaza Cozumel located?

Located in Colonia Centro, this hotel is steps away from Malecon San Miguel and Cozumel Maritime Terminal. Punta Morena and Benito Juarez Park are just steps away.

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Reviews

Hotel Plaza Cozumel Reviews

9.0

Wonderful

9.2

Cleanliness

9.2

Location

9.2

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 596 out of 1003 reviews
Rating 8 - Good. 285 out of 1003 reviews
Rating 6 - Okay. 96 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 7 out of 1003 reviews

Reviews

10/10 Excellent

juan

Liked: Cleanliness
A+A+A great !!! Staff super friendly ! And comfortable place
Stayed 2 nights in Nov 2025

6/10 Okay

Larry

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very friendly and nice
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and nice people.
Stayed 13 nights in Aug 2025

4/10 Poor

david

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice staff. Very close to two loud bars. Music starts at 8.00 PM and goes on until the early morning.
Stayed 6 nights in Nov 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are wonderful. Right downtown and close to everything you need.
Stayed 8 nights in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
We love this clean, safe, local hotel. It is extremely clean. The staff is wonderful! We love the rooftop pool. It is a perfect place to watch the sunset! The breakfast is awesome!
Stayed 6 nights in Sep 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here, it’s basic but spotless clean and the pool is lovely
Stayed 4 nights in Jul 2025

10/10 Excellent

James E

Liked: Cleanliness, amenities
Great
Stayed 11 nights in Oct 2025

10/10 Excellent

diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, breakfast was great and so much shopping within a short distance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed her several times. Staff is great. Rooms are clean. Breakfast is amazing.
Stayed 3 nights in Jul 2025

10/10 Excellent

N

Liked: Amenities
Close to everything, great rooftop pool & breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

HOWIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this hotel every year for a reason. Incredible value!
Stayed 5 nights in Jun 2025

4/10 Poor

Barbara

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
They are working on the hotel and the renovated rooms look great. However no AC except in rooms, lots of mosquitoes, and our room was disappointing. All of the employees were very nice and it was very clean.
Elevator could only fit 3-4 people max
Stayed 4 nights in Aug 2025

10/10 Excellent

Starla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff
Stayed 18 nights in Jun 2025

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great service, good breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our five night stay at Hotel Plaza Cozumel. We really enjoyed the pool and towels were available from the front desk. The breakfast was tasty and the staff quickly remembered who we were. We really appreciated the air conditioning in the hot July heat.
Stayed 5 nights in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place

Awesome breakfast, VERY friendly front desk staff, VERY safe and an amazing location! Ive stayed here several times as well as other hotels on the island and this is by far my favorite place to stay!
Stayed 9 nights in May 2025

10/10 Excellent

Trace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff!
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We stay here often. It's a great value, convenient to everything.
Stayed 7 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with the guest on my reservation. But the manager was able to resolve this. Everyone was very helpful. I will be communicating my back
Stayed 4 nights in Oct 2025

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here every year and love it everytime.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that in this season the pool was warm, the area was well tended and the atmosphere calm and welcoming. The staff was helpful and always courteous and friendly. We also loved the breakfasts!!! And the beds were super comfy! We'll be back.
Stayed 7 nights in Jul 2025

10/10 Excellent

tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Njoy our stay here every time in mexico
Stayed 3 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love staying here
Stayed 3 nights in Aug 2024