โรงแรมใกล้ปราสาทเดอแรม, เดอรัม

"Literally amazing suite. The view, the decor, the bathroom and the comfort were great."

"Excellent location. Rooms very clean. An issue with the toilet cistern constantly filling was dealt efficiently and we had a new room straightaway. Very pleased with the service. "

"Very friendly welcome from Anna. Free car parking. Room was upgraded. Everything in room I needed. Lovely breakfast. Would recommend."

"When we arrived, we were informed there would be no housekeeping in our room as we were nly there for 2 nights, but could ask for extra towels if we wanted them. In our double room, there was only one towel in the bathroom, this had a large orange stain on it. The location of the hotel was good, central. There is car parking, but it isn't cheap. We only had breakfast in the hotel, which was reasonable, on a par with Premier Inn. The decor in the rooms was tired, the bed was comfortable. Bar...

"The staff were very friendly and available."

"Did not use spa & hot tub but room was excellent "

"Perfect for what I needed. Fast and reliable wifi, nice and friendly staff."

"Incredible value for money. One of the best places I ever stayed at! Thank you again for a wonderful stay."

"Staff were courteous. Room carpet very very dirty and stained. bathroom toilet holder too close to the seat causing discomfort / crimp. car park poorly designed and at a slant."

"Overall experience ok, staff friendly but only one staff at the morning breakfast and have to wait for 20 mins just to order. Room was basic for Bannatyne standard. The standard double bed was very uncomfortable as it was combination of 2 beds joined together leaving the gap in the middle. Shower was flooded and toilet flush buttons not working properly. A bit dissappointed."

"Room was clean and comfortable. Staff were friendly. Our family enjoyed the buffet breakfast too. Great value for a family on a budget."

"Not clean Pet hotel Not suitable for anyone with animal allergies When we arrived at the hotel at 11:30pm we then found out that the room was a room used for owners with pets We were not offered a room pet free. As it was so late and been driving for over 6hrs we looked at the room - but the room had a really strong cleaning product smell - probably trying to mask the animal smells, and looking closely on the floor you could see animal hair. So we left the room as it was not suitable for...

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Very nice surroundings and lovely facilities "