Search Hotels Near Durham Heritage Centre and Museum, Durham

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"Disappointed not to have a twin room that I specifically requested at time of booking as was travelling with my grown up son. Was told 100% full on arrival (nearly midnight) but that there was a sofa bed in room. Got in there and that wasn’t made up and didn’t look fit to take a 6ft man or be comfortable to sleep in with my bad back. Eventually got a call saying a twin could be cleaned & made available- why that wasn’t the case in the first place I don’t know. The carpet near the bathroom was damp underfoot-think the ill fitting shower door allowed water from a previous occupant to leak out."

"Absolute worst. I couldn’t make the reservation and tried canceling prior and was fully declined any refund or credit. Even though they weren’t full booked they flat out refused anything. Karma comes around "

"Friendly and helpful staff at check in and in the bar. Lovely big family room with 2 comfortable beds and the best pillows I have ever had in a hotel."

"Excellent with a great restaurant"

"Very noisy, not a great ideas to put me on a. Corridor which had a hen party. Woken up constantly. People unreasonably loud in corridor. Check in was unfriendly but check out lady was lovely. Would definitely not stay again "

"Sadly we both had a breakfast that was cold Such a shame as the hotel s great "

"Breakfast had good options, room was clean and cozy. The beer garden and surroundings were enjoyable.and the area felt.safe while being central enough."

"Room was clean and comfortable, staff were really friendly and helpful. The bar had a cosy, comfy friendly local feel about it. The only thing I can mention negatively is that Expedia has the walking time to Durham down incorrectly. I think they meant it is a 13 minute drive not a 13 minute walk. This was no fault of the place where we were staying. It still wasn't a problem though, there is a bus stop straight across the road and an uber cost under £10. We didn't have food there because we'd already eaten, but there was plenty of choice on the menu all at a good price. We would definitely stay again"