Search Hotels in Downtown Gatlinburg, Gatlinburg

"Slow season, very inexpensive rates to sit on a balcony above a lazy River!! The staff was excellent, but when the breakfast area has few people there are staff waiting to serve you, where most places expect you to serve yourself. VERY UNNERVING to have 2 humans waiting for you to ask them for something to do! I only wanted to eat a breakfast, which was excellent… Perhaps having people wait on you is expected here? I’m not sure, but I felt like it was my responsibility to keep them busy, I did not enjoy that feeling. Turn the trays around, I can scoop eggs and sausage myself. I’ve done it before. Takes about 4 seconds and I don’t have anyone waiting for me to ask them to help me do such a menial task. The staff was excellent nonetheless, just not my desire to have them watch me eat. "

"Clean room and veey clean all over "

"The property looked a little rough and the beds weren’t great. Fridge was tiny. Otherwise room was nice "

"This place isn't terrible but there are a few things that need improvement. The shower turned into a bath quickly because the drain was stopped up. The toilet was lopsided because of what appeared to be broken tile underneath. The mini fridge was hot the first day of our stay, then froze our items the second day of the stay. Parking is $15 per night of stay.The lobby smelled like there was a gas leak when we first arrived. The hallway on the sixth floor smelled very musty, but our room smelled fine. The pool is closed for repair. The positives... the staff were friendly, the room was clean, the air conditioning worked well, the location is great, the bed was comfortable."

"Clean room. Great pool and hot tub. National park is nearby. Location is on a hill, offering beautiful views."

"Our kids didn’t want to leave, there was so much to do, super clean, friendly and fun. "

"Ms Donna is always helpful and kind. She’s a big part of the reason we return to this property. I wish the second pool would be repaired. Thank you for not charging for parking like other properties."

"We enjoyed our stay at the Bearskin Lodge. Everyone always says location is the most important thing; however, I feel when you are staying at a hotel that cleanliness is the most important, followed by location. Bearskin Lodge has both. The room was clean and the location excellent, so it is a win-win. The balcony on the river was cozy and relaxing. Staff members were extremely nice. Could not give a review on breakfast because we like to go to Crockett’s Breakfast Camp and other places for breakfast; however, the coffee by the elevators is pretty decent. Overall I would give this property a 9 out of 10. I will definitely be staying here again. "

"Didn't partake"