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"really great facilities, even has a putting green and nets for golfers. Location is excellent"

"I recently stayed at this hotel in Bangkok and found the overall experience to be average. The staff were a highlight of the stay, particularly the reception team, who were friendly, professional, and helpful throughout. However, there were several issues that significantly impacted my experience. The pool area was particularly disappointing. During my stay, Thai boxing sessions were held there, with loud shouting accompanying the training. This created a disruptive atmosphere that is not appropriate for a five-star hotel environment, especially in a space where guests expect to relax. Additionally, there was an issue with my order at the pool. I ordered two snacks and two mango juices but only received one juice, while still being charged for both. Although this was eventually resolved at checkout, it took an additional 20 minutes, which was frustrating and avoidable. Bangkok offers many excellent five-star hotels, so based on this experience, I would be unlikely to return unless improvements are made, particularly in maintaining a more relaxing pool environment and ensuring better accuracy in service and billing."

"very comfortable, clean, perfect area😊"

"Check-in was fast, professional, and very welcoming. The hotel is very clean and well maintained, with beautiful surroundings and an amazing beachfront. There are many restaurant options, and the pools are excellent. The adults-only pools are a great improvement and make the stay more relaxing. Things that could be improved: Room cleaning was not always done at a convenient time, and sometimes only in the afternoon. Dinner is buffet style with a wide variety of food, but the quality could be better. At breakfast, the dining area can be quite warm and there were sometimes flies around the food, which was a bit unpleasant. The gym is new and well equipped, but the large windows create a greenhouse effect, making it hot and humid during workouts. Overall, we had a great stay and would definitely come back."

"Suitable for family of all ages, very comfortable property."

"Our stay at the Merlin Beach was lovely. Good facilities for adult and children. Service was lacking considering it is 5 star. However everyone was very friendly. I would come back again."