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"Excepcional"

"Beautiful property, spectacular room, and amazing views! The staff was friendly, helpful, and professional throughout our stay. The only suggestion we have is to improve the interior entrance area of the property to make it more inviting and attractive, perhaps by adding more plants and flowers and removal of old furniture right at the entrance. A nice bench near the entrance would also be a great addition for guests waiting for transportation. Overall, we are very happy with our stay and had a...

"Everything was so BEAUTIFUL! the staff extremely helpful, the food was excellent, and extremely clean place."

"Hermoso hotel"

"Had a fantastic time, super helpful in how to get to the resort. Will definitely be back in the future."

"Le personnel est tres serviable, et à l'écoute par contre ils n'ont pas les meilleurs plan pour les services de transports. Chambre de confort moyen"

"We really enjoyed our stay at Perla Maya. The whole hotel is unbelievably beautiful. All of the staff are brilliant and so accommodating. The bedding is clean and the beds super comfortable. There is always hot water, the water pressure is poor though this is quite normal across Guatemala. The included breakfast is delicious. The floor felt like it could do with a mop as it was quite dusty but this was the only downside. Honourable mention to Jose for being there for all of our needs and...

"Loved our stay here. Wish we’d stayed longer. The views were spectacular, staff was incredibly helpful and the stay in our private room was such great value for the money."

"Everything was beautiful"

"My sense is that any place in the area has good views of the lake, and the difference is that the Picnic is located a bit higher up than other places, thus maybe better views of the lake and the volcanoes? One has to decide if taking many steep stairs up and down would be worth the views? The bathroom is outside with about 12 stairs down and then up. If one needs to use the toilet in the middle of the night, one needs to bring the flashlight and hear all the animal sounds. The amenities are...

"Mejorar atención en restaurante"

"La comida es deliciosa y todo está céntrico para pasear. El personal es muy amable"

"No microwave No help with giving recommendations Not as friendly"

"Bueno para hospedarse en pareja jóvenes por las escaleras. Tienen un jacuzzi y sauna muy especial."