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"Clean place, great host, close to the city"

"Desayuno increible, vistas impecables"

"La comida espectacular al igual que las facilidades.Muy recomendado."

"We had the most amazing stay at this property! The hotel was insanely beautiful and very well kept. The staff went above and beyond to make sure we were taken care of, and accommodated every request we had. Truly have never been so impressed by a hotel. 1000% recommend staying here if you are traveling to Lake Atitlan/San Marcos. They can even help arrange private transfers for you to eliminate stress. I will definitely be back in the future, not one bad thing to say about this hotel!!! Huge...

"This was a most spectacular and breathtaking place to stay. We got the top view. A bit of a hike up but so worth it. We got to lay in bed and look out to the stars, daybreak and volcanos. From the balcony we could see the lake. I loved the open private bathroom and our own sitting area. Definitely glamping. The next surprise was the restaurant there. Like having your own private chef. My husband always finds the most amazing places to stay. So friendly and loved the dogs. "

"The hotel don’t mention that restroom is not in the room. Also there a lot of walking steps up hill. "

"Owners and staff were amazing. They lined up private tuktuks and boats when needed and gave great suggestions for places to visit on the lake. 10/10 recommend "

"Alexis was very helpful through the whole check in and stay. The property can only be accessed by the water. Alexis connected with us through WhatsApp to make communication easier and answer any questions we had. It took us quite awhile to reach Lake Atitlan due to traffic but we were able to take a water taxi to the hotel from Panajachel. There are several stairs to climb but the staff was very helpful in carrying our luggage. The rooms are spacious and provide a unique experience away from the...

"Amazing customer service, attention to detail Lucy, Pablo and staff went above and beyond to make sure we had a great and pleasant experience. "

"Very noisy rooms on the first floor near the pool. Noise from restrooms, restaurant, and pool area. Non-guests can buy day passes, making it crowded during the day. Pool not very clean."

"Do"

"Muy buen desayuno, alberca un poco descuidada"

"The view and stay were great overall. Staff was very accommodating"

"The complex was extremely well kept and the room was clean and comfortable. The complex was quite difficult to find even with the provided instructions, we only found it because a local showed us the route. The area has a lot of construction so it is quite loud during the day. The balcony was not used as we had hoped because the drilling was constant all day. Also it would be nice if the balcony had seating. The staff are very quick to respond which was helpful because the toilet did not work...

"They are giving me a different room. "

"Seguro el parqueo buen desayuno "

"This property charges premium prices but delivers very little beyond the view. The location overlooking Lake Atitlán is beautiful. Unfortunately, that’s where the positives end. The internet was essentially unusable during my stay. For a hotel at this price level, reliable internet should be basic. I had work to do and could not connect. Mobile data also barely works in this location, so the hotel’s Wi-Fi is the only option. What made the situation worse was the response from staff. No one...