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"Bad service Breakfast not served ! Bad location! Staff doesn’t speak English Noisy No elevator !!! "

"The traditional breakfast was amazing. Its served on a terrace that overlooks the mountains and the town around you."

"Room was clean and comfortable. Staff was nice, but didn't have our booking logged and needed to verify with management that we could stay despite having the receipt from Expedia. Overall great experience. "

"Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor"

"Bien"

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"I spent one week at Amankaya and had a great time! Fernando is an amazing host that always goes above and beyond to make sure you have everything you need. The location is a bit secluded from everything but theres a boat that can pass by the lakehouse 3x a day which makes accessing all of the other villages very easy. There is complimentary water and kayaks available. The kitchen is very big and very well stocked. Theres also a lovely dog and 2 cats to keep you company. I'd recommend Amankaya to...

"Clean room, very neat, but little bugs all over my bed and pillow :("

"Staff and food were amazing. Thank you for everything."

"Loved the Free Kayaks for the lake. Their food quality is amazing, highly recommend the Banana in Chocolate Mole desert"

"“The hotel is very well located, just steps from the market and the church, and the fact that it’s also a museum is a big plus, the restaurant food was delicious. The staff is very kind and pleasant. Highly recommended.”"

"Muy buen desayuno, alberca un poco descuidada"

"Based on previous reviews I was quite skeptical. Having my own experience at the Grand Hotel has made me realize I cannot make my decisions based on reviews. My hotel stay here was great! The staff: friendly, helpful and kind. The rooms: comfortable, quiet with VERY HOT WATER! I needed help connecting to wifi, done! I needed toiletries: provided. The breakfast that’s included in the very good price: delicious and good portion. The outdoor space: green and pleasant to walk around in. Is it high...

"Do"

"Clean room and kitchen "