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"Menu limited (buffet was only ok). Staff was wonderful. Best beach location in Playa. "

"Clean room, staff was amazing, they upgraded my room to a master suite after an issue was discovered in my previous room. Breakfast was superb 👌🔥 would highly recommend and I’m definitely looking forward to going again "

"cleaning, refilling of mini fridge wasn’t routined. hard to get hold of considered, had to dialed multiple times"

"I had an amazing experience at this location. Staff was friendly and professional. Miguel the bartender was a very good person. I will come back 100%"

"Staff if friendly, and the room was clean. The $70 fee upon arrival is something they should let be known when booking. The rooftop is nice with a good view. "

"There is a teens club for people over the age of 12 and a kids club for younger kids aged 5-12 years old and the pools were great the staff hotel had lots of activities to do in the water "

"This was my second visit to this resort. I would go again. "

"We love staying at Platinum Yucatán Princess. The staff are simply fabulous. They are so warm and friendly. Food is always good. We love the swim-out suites. You can participate in various activities or just veg poolside with a good book. Access to the sister properties is nice. The beach is not always available because of large amounts of stinky sargassum but that’s nature. While it may not be the most luxurious resort we have stayed at, it meets all of our needs without paying an arm and a leg. Love going back to see our friends Javier, Garameel and many others. "

"Great time at Riu. Easy walk to the beach. Lots of activites, food, and drinks. "