Close to Mamitas Beach and Playa del Carmen Main Beach, Alizee Tower provides amenities such as a rooftop terrace. Guests can connect to free in-room WiFi.
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
Kitchen
Free Wi-Fi
Air-conditioning
Outdoor space
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Located near the beach, Alizee Tower is in Zazil-ha, a neighbourhood in Playa del Carmen. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Temazcal Natura and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
177 C. 10 Nte. Zazil-ha, Playa del Carmen, QROO, 77720
What's nearby
Quinta Avenida
6 min walk - 0.6 km
Mamitas Beach
8 min walk - 0.7 km
Playa del Carmen Main Beach
9 min walk - 0.8 km
Quinta Alegría Shopping Mall
11 min walk - 1.0 km
Mario Villanueva Stadium Madrid
5 min walk - 0.5 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
49 min drive
Restaurants
Pizza Italia
2 min walk
Colectivo Mexicano Cervecero
2 min walk
De Local
2 min walk
Quinta Parilla
3 min walk
San Lucho Mezcaleria
2 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Alizee Tower
Along with an outdoor pool, this smoke-free apartment building has a rooftop terrace and concierge services. WiFi in public areas is free. Other amenities include tour/ticket assistance. Each apartment features free WiFi and a balcony, plus a kitchen with a fridge and a microwave. A Smart TV, an electric kettle and a hairdryer are among the other amenities available to guests. Limited housekeeping is available.
Alizee Tower offers 25 air-conditioned accommodations with a safe and a hairdryer. Rooms open to balconies. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a shower.
This Playa del Carmen apartment provides complimentary wireless Internet access. Smart televisions are featured in guestrooms. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on weekdays only.
Recreational amenities at the apartment include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Doorbell and phone notification
Lift (70 centimetre wide door)
Stair-free path to entrance
Thin carpet in room
Tile flooring in room
Wheelchair-accessible path to lift
Wheelchairs on site
Smoke-free property
Services and conveniences
Blackout drapes
Concierge services
Electrical adapters
Housekeeping on weekdays only
Iron/ironing board
Luggage storage
Safe
Tour and ticket assistance
Location highlights
In the city centre
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
General
25 units
Soundproofing
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open Monday - Sunday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: MXN 4000 per stay
Cleaning fee: MXN 150 per accommodation, per night (varies based on the length of stay).
Service fee: MXN 60 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Alizee Tower Apartment
Alizee Tower Playa del Carmen
Alizee Tower Apartment Playa del Carmen
Frequently asked questions
Does Alizee Tower have a pool?
Yes, this property has an outdoor pool.
Is Alizee Tower pet-friendly?
No, pets are not allowed at this property.
How much is parking at Alizee Tower?
This property doesn't offer parking.
What time is check-in at Alizee Tower?
Check-in start time: 2:00 PM; check-in end time: anytime.
What time is check-out at Alizee Tower?
Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).
Where is Alizee Tower located?
Located in Zazil-ha, this apartment building is within a 10-minute walk of Super Chedraui Selecto Avenida 10, Playa del Carmen Main Beach and Mamitas Beach. Quinta Avenida is 0.4 mi (0.6 km) away.
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Reviews
Alizee Tower Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.0
Amenities
9.8
Property conditions & facilities
Rating 10 - Excellent. 25 out of 31 reviews
10 - Excellent
25
Rating 8 - Good. 5 out of 31 reviews
8 - Good
5
Rating 6 - Okay. 1 out of 31 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 31 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 31 reviews
2 - Terrible
0
Reviews
10/10 Excellent
Zsolt
1 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Spotless room, friendly staff, Anna was amazing. Good location.
Zsolt
Stayed 7 nights in Dec 2025
10/10 Excellent
Yingzhuo
3 Dec 2025
The room is clean, nice and spacious, the kitchen has pretty much everything you could possibly need. All the staff are super friendly, Had a great stay here for a 7-day diving trip.
Yingzhuo
Stayed 8 nights in Nov 2025
8/10 Good
jonathan
20 Jul 2024
Liked: Cleanliness, property conditions & facilities, communication
The place is really comfy and the amenities are really good.
jonathan
Stayed 4 nights in Jul 2024
10/10 Excellent
Vitaly
6 Oct 2024
Liked: Cleanliness, room comfort, communication
Great place for couples
Great place to stay if you visit Playa Del Carmen. It is located very conveniently in very close proximity to nice public beach and set of wonderful restaurants.
Vitaly
Stayed 7 nights in Sep 2024
10/10 Excellent
Yash
18 Feb 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Alizee Tower was a great stay. Amazing apartment and host; very close to the beach and 5th Avenue highly recommend
Yash
Stayed 3 nights in Dec 2024
10/10 Excellent
Yijing
14 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and located very close to the downtown central area. We felt very safe during our stay and it is located at a side street, which is very quite compared to the fifth ave.
Yijing
Stayed 6 nights in Dec 2024
10/10 Excellent
Toni
17 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was amazing. They were very friendly and helpful. Spacious and clean rooms with everything you need. Enjoyed the roof top pool and gym. They also had beach chairs and umbrellas to rent for a small fee. I would highly recommend this place.
Toni
Stayed 4 nights in May 2025
10/10 Excellent
Elizabeth
8 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Gorgeous room, beautiful rooftop swimming pool and lounge area, super friendly staff! Everybody very helpful. Everything felt very safe. Hope to go there again!
Elizabeth
Stayed 3 nights in Jan 2025
10/10 Excellent
David
25 Apr 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The building and room were clean and modern and the people working there were amazing, Kind and helpful! I would/will stay there again
close to the beach and the main strip like 10 min walk
David
Stayed 7 nights in Apr 2024
10/10 Excellent
Clenton
5 Aug 2024
Liked: Cleanliness, room comfort, communication
Best Deal for the Price
Best deal you can get for the price. Very clean, modern and closer to all attractions in Playa Del Carmen.
Staff is very helpful towards tourists.
Clenton
Stayed 3 nights in Aug 2024
10/10 Excellent
Niles
18 Apr 2024
Liked: Cleanliness, room comfort, communication
Alize Towers
Great apartment with an awesome staff.
Every Detail mattered.
Niles
Stayed 7 nights in Apr 2024
10/10 Excellent
Roel de los
24 Apr 2024
Liked: Cleanliness, property conditions & facilities, communication
Loved our stay. Hotel was brand new. Room was beautiful and great layout. Rooftop pool was wonderful. Area was quiet yet only a block from the end of 5th Ave. Already booked to go back in a few months. Our new favorite place in Playa del Carmen. (Zazil Ha).
Roel de los
Stayed 7 nights in Apr 2024
10/10 Excellent
ALAN JOHN
2 Jan 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We were pleasantly surprise how friendly and helpful the front desk personnel at Alizee Tower are ! Ana , Edgar and Abby and their coworkers always are there to help with things to do with the accommodations and also setting you up for local experiences and adventures . Don’t forget to grab some Tommy Bahama chairs from them and head down to the beach or just tan at the roof top pool facilities! Thanks for everything , we’ll be seeing you again next time we are in town Al , Suzy , Brianna and Emily from British Columbia
ALAN JOHN
Stayed 13 nights in Dec 2024
10/10 Excellent
Sonjila
30 Aug 2024
Liked: Cleanliness, room comfort, communication
Awesome staff Great stay
I had an amazing stay for over 3 weeks. The property is very new. It blends modern design with updated technologies. I found it to be very safe with the bonus of being close to the awesome fruitaria, bakery, and stores. The staff is extremely friendly and the ladies are helpful. I stayed in two different units: the economy apartment, while not having a balcony, makes up for it in space, ambience, and design. The City condo is bright and airy with an awesome balcony without too much noise. I would recommend this as a must stay! And I will definitely return 5 stars!
Sonjila
Stayed 2 nights in Aug 2024
6/10 Okay
Jacob
8 Dec 2024
Liked: Amenities, property conditions & facilities, communication
Alizee tower was really close to the main tourist streets and not a far walk from the beach. It was like the pictures and bigger than expected. It was interesting that we saw cleaners but after 3 nights no one had come to clean the room, I’m guessing this only happens with longer stays and they clean when people check-out. Everytime we had questions the front desk was extremely helpful and they were very kind. They were very diligent in fixing things like the shower head that was spraying everywhere in our suite and when our safe was being uncooperative. I would stay here again because the value was great and the staff seemed very pleasant
Jacob
Stayed 3 nights in Dec 2024
10/10 Excellent
Eric
1 Nov 2024
Liked: Cleanliness, room comfort, communication
Great value and location, modern rooms
Very nicely appointed modern rooms with sitting area and small kitchen and full-size refrigerator. Bathrooms are modern with rain type shower. Very nice rooftop pool. The housekeeping and Maintenace staff are outstanding. Common areas are always very clean and well maintained, which is very important to me. The staff is extremely pleasant and helpful with questions or recommendations. Location is ideal, easy walk to the beach, grocery store, many restaurants or shops. I have stayed at this hotel 3 separate times this year and loved it. Added bonus, the restaurant Francesca which is just steps from the front door has amazing pastries and, in my opinion, the best pizza in the city -from a wood fired oven. I tried the pizza based on a hotel staff member recommendation.
Eric
Stayed 7 nights in Oct 2024
8/10 Good
Eric
23 Jul 2024
Liked: Cleanliness
Nice clean hotel with great location
The rooms are relatively large, well equipped with a good size fridge and kitchenette. the bathroom is modern and has a nice large rain type shower. The rooftop pool and gym are very nice amenities. Everything is immaculately clean and well maintained, which I loved. The staff is extremely nice and helpful. Great location with a buffer from the noise on 5th Av. I'm not sure I ever fully understood the cleaning schedule, but it seemed like it was every 3rd day with the option to have it done more often for a small fee. The only negative was the construction noise from next door which seems like it's actually a connected building. I admit however that I am overly sensitive to noise so others may be less concerned. However, there is no ability to control that, and construction seems to be almost everywhere in the city. I recommend this hotel.
Eric
Stayed 6 nights in Jul 2024
8/10 Good
polina
16 Feb 2026
Liked: Cleanliness, property conditions & facilities, communication
Room was great! Staff was great! Location was great!
polina
Stayed 28 nights in Jan 2026
8/10 Good
Andy
14 Sep 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel, nice pool on the top floor. Highly recommend. Close to everything.
Aleksandra
Stayed 4 nights in Jun 2025
10/10 Excellent
oscar
13 Jun 2024
Great Hotel very new and had everything you need 👍👍👍
oscar
Stayed 5 nights in Jun 2024
8/10 Good
John
1 Mar 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
We were quite pleased with our accommodations, stayed for 6 nights. Great location!
Clean room, friendly staff, wonderful restaurant Francesca’s in building and others so close.
Quiet area, except for some construction around, you can hear some entertainment at night but not enough to keep you up.
The pool area is nice, a bit slippery on the deck…could have more loungers instead of all those other chairs, and bar type.
This area has grown so much and continues to, since we came 8 years ago.
Overall pretty good value.
.
John
Stayed 6 nights in Feb 2026
10/10 Excellent
Marcel
28 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très belle chambre, gentillesse du personnelle et bien situé à quelques que pas du Super Chedraui. La cuisine est bien équipé. Et superbe pâtisseries et restaurants Francesca en bas. Lit confortable queen.
Marcel
Stayed 2 nights in Dec 2025
10/10 Excellent
Victorico López
9 Dec 2024
Liked: Cleanliness, property conditions & facilities, communication
Nos grado la tranquilidad, el trato, la limpieza, las instalaciones y el orden que tienen, muy amables
☺️☺️