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"Good"

"Everything was clean and staff was super friendly and helpful"

"Great location, close to the Orchard MRT station and surprisingly quiet. The gym was good for staying in shape and the pool quite nice for an afternoon dip to cool off. Overall excellent value. "

"N/A"

"Friendly and polite staff always there to greet you when going out and coming back in, whatever the time! Air con worked well. Was nice having automatic controls for the lights and curtains, and amusing when the robot arrived outside my door with the extra coffee sachets I asked for!! Very convenient location, for the MRT and buses, also walking. Room was perfect for me, storage possibly a little cramped for 2. Shower was powerful and hot. I had a digital door key on my phone which worked well, but you can also have a card key. You need to scan these in the lifts which is a good security feature. Didn’t have breakfast as prefer to go out and find local spots. Lots of places nearby for coffee and eating. Would definitely stay here again. "

"Great location near MRT and bus stops. Room clean and a good size. Multiple breakfast options available. Staff were all friendly"

"Nice place to stay. The rooms were pretty small but it worked for us! The pool area is great and staff were helpful and was close to the metro! The gym was small which is the only downside."

"We recently stayed at Pan Pacific Singapore to celebrate our 10th wedding anniversary, and the experience was nothing short of exceptional. We booked a Pacific Club room, which gave us access to the Level 38 Pacific Club lounge—and it truly elevated our stay. The champagne breakfast each morning and the evening cocktails with stunning city views were highlights we looked forward to every day. The service at the lounge was outstanding, and a special mention goes to Steve and the entire Level 38 team for being so warm, attentive, and genuinely welcoming. The breakfast at Edge was another standout. The quality and variety of the buffet were top-notch, easily one of the best we’ve experienced. Every detail, from the food to the service, was handled with care and professionalism. From check-in to check-out, everything felt seamless. The staff across the hotel were consistently friendly, helpful, and made our anniversary feel extra special. In a nutshell, everything was perfect. We thoroughly enjoyed our stay and would highly recommend Pan Pacific Singapore to anyone looking to spend quality time in one of the best hotels in Singapore."

"Rooftop pool was great. Massive variety at breakfast & good quality food. Loved that there was a metro station under the hotel , made getting around really easy. "