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"Thoroughly enjoyed our stay, service in all areas were great. The best night sleep i had in years and my favourite part was the pools very relaxing and easy access."

"Staffs are very friendly. And the location is very good. Walkable to the main Castle and museum."

"We truly really enjoyed our stay. Staff was really helpful, especially lady at the reception. We need more people like her. Room was clean and spacious. Location is good, not too far from the city centre. I would highly recommend this hotel in Cardiff"

"Very welcoming."

"Lovely hotel,rooms big,staff very friendly. "

"Staff were so helpful. Easy walking to shop train station. Restaurant. "

"Excellent "

"The property was a calm, inviting base with fantastic spa facilities and mouth watering menus, even on my first night when the restaurant wasn’t open but ate in the comfortable bar area. My bedroom was large, comfortable and beautifully decorated with everything you would need in a bedroom/ensuite. "

"Very good for overnight stay, lovely city to visit. Would certainly recommend "

"a typical city centre budget chain hotel, with comfortable bed and pillows, and a nice fresh new feel to it. For price paid my only criticism would be a design that does not provide much storage space - even budget travellers bring extra clothes with them!!"

"All the staff were very friendly and everywhere was clean and tidy. If you were later than 09.00 am for breakfast, the choice was not so good than if you had turned up earlier, that was our feeling. The Saturday evening meal was not totally satisfactory because there was not enough staff and we booked a table at 20.30 but did not eat until 21.45. The server did his best but was over powered with the demands of trying to keep up with the orders. Maybe the kitchen staff were understaffed as...

"Good location "

"Just perfect area with walkable shopping areas. The Lakeside view was relaxing. Excellent views."

"Birthday weekend trip, had a lovely birthday treat in the room waiting The room was nice and big Separate bath and shower is nice and mini fridge The shower leaked a bit so soaks bathroom floor which was only annoyance of the room We used the gym and pool A family allowed their young children in/out the steam room which I felt was not appropriate as letting all the steam out but no staff around to report. Reception staff were lovely and welcoming We had G&T at the bar and the bar staff...