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"Great staff stylish rooms great food"

"Lovely area great view and best of all lovely staff and guests"

"Breakfast was very good and in a lovely peaceful garden. Staff in the hotel were fantastic, really helpful even under pressure. It was horribly hot the weekend that we were there (unusual for Cardiff) but they did everything possible to make us comfortable with fans (no air-conditioning)."

"Wonderful hotel, beautiful spacious room, fab food, gorgeous location!"

"The room was really lovely very comfortable bed and the staff was lovely and friendly."

"Nice room and breakfast"

"Everything was great but I had no spoon to stir my tea."

"The hotel could be amazing but unfortunately it is now dated and needs to be refurbished. The standard twin room does not have an overhead shower and the room was dated and shabby. There was no bottled water as stated either. The room was also very hot and they do not provide fans as standard. The pool is lovely but does need a little TLC and the showers in the changing rooms are extremely hot. As is the general temperature of the changing rooms. There was an issue with scolding hot water from...

"Room was not cleaned at all over the week stay Damp smell and carpet was constantly damp Over all poor condition"

"Very friendly staff, excellent breakfast."

"It seems room was recently renovated. It was in excellent condition."

"This place needs some really attention. The lock for the door pin was missing. Frame around the door near the latch it looked as someone must have tried to brake in or who knows. Ceiling has seing better days.. the room has no aircon which is fair enough, but leavening windows for air circulation the were some drink people on the square and you could hear them..I think I will stop now complaining as there are way to many things need looking"

"Outstanding experience in every way. Lovely ambience, comfortable rooms (with a large desk, should you need to catch up on some work), helpful and courteous staff. Beautiful food from the restaurant too. Next time I am in Cardiff, I’ll be sure to book again."

"Lovely staff but unfortunately the room is not fit for purpose, food is decent Was showed room 8 but window broken (35 degree heat) & was given option for room9 a twin. *hole in floor trip hazard *curtain didnt open/close properly *no side lqmp* *Sheets scratchy *broken floor tiles en suite *shower rusty Was given a fan v grateful for but filthy & throwing off bits, cleaned it but not acceptable"

"Sadly I think when we went there were less staff than required and a few things were going wrong on that day. Our rooms were not ready as the linen hadn’t arrived - but gave us a free bottle of wine for dinner to compensate so happy with that. Next day but more of a major issue! No water when it came to having a shower in the middle of the day. They did provide another room after 30mins of back and forth with reception as out in house phone didn’t work! Sadly it was just bad timing as we had a...

"Lovely place to stay and staff were so welcoming and helpful. We enjoyd the hearty breakfast. The location is great to travel by train in to Cardiff city centre. We will return and hopefully arrive earlier to fit in an evening meal - menu looked good."

"It was an ideal stay for a short stay but I do feel that the rooms do need a bit of a revamp. I must say though, it was a very clean. Great service though and staff were very friendly. Thank you ☺️"