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"As one would expect from Fairmont, the staff was excellent, from the Valet , to Doris at the front desk and Jeffrey the life guard, Lisa, Catherine and Vincent In the gold lounge. Gold upgrade was well worth it. Stunning location, funicular right there to take you down to lower town and back up. Beautiful room with a view. R.D.B. "

"The parking was good compared to other places. 26. dollars a night plus tax. Hotel staff were excellent, they gave us a bus pass for 3 days to ride and see the city. Location , location, just outside old city gates, Great place for families with the pool, hot tub and sauna. Across the street was subway, second cup coffee and poutineville. Thank you to the hotel and staff. I will definitely stay here when in Quebec City. R.D.B."

"Staff was amazing. Front desk very professional and efficieint. The kitchen staff member that takes care of the breakfast was exceptional as she always greeted me every morning and asked how I was doing. Also, he cleared the plates and cups after I was done (even though I was heading to the garbage). The only thing was the coffee, not the staff's fault, but the quality could use an upgrade. But that is just nitpicking and I will definitely book all my stays here for Montreal."

"Interesting, beautiful place right downtown "

"Not as advertised, you hear the noise from the dj and the pool until 11pm. They don't clean the rooms properly, the furniture is extremely worn out and the staff don't seem to care much about helping customers. Avoid going there if you want to relax."

"Great location! The price is right, not the newest hotel but it is super clean !"

"its location is great. nice hotel with clean facilities"

"J’ai trouvé l’endroit très bien mais malheureusement la piscine ferme beaucoup trop tôt."

"Vraiment tout est parfait"

"Great room provided"

"Customer service is non-existent, if you stay two days you will not have room service and the towels are old, small insufficient... suggestion not to walk barefoot, since the floor of the room is unhygienic.... if you stay two days, they only leave you coffee for one day... they do not give you water and sell it.... "

"The property itself is fine and the staff were friendly. But there were too many things wrong. There was no A/C so our room was 25 C the entire weekend with no way to cool it down. They lent us a fan, which helped a bit. Our TV wasn't working. They tried to fix it, but weren't able to. We had the room booked for four people, only to have 2 full-sized towels in our room. The 2nd floor is great for hanging out with others."

"Excellent downtown location for a good price Friendly bi lingual staff ! Close to Everything. Centre Bell , Musee, Churches, Business, shopping , Gourmet Foods , Restaurants , Transit , ,,,, Rooms and building are clean and well kept "

"Good service & excellent and friendly receptionist . Walking distance most attractions "

"Chambre Normal ok . Renos du spa pendant le séjour. "

"Yes"

"Pas moyen de fermer completement les rideau a 5h le matin c'etair bien clair dans la chambre qui disont serait du pour un bon refresh"

"Convenient location with large rooms"