Travelers savor fine dining at the on-site Beffroi Steak House restaurant before relaxing in the indoor pool, sauna, or spa tub at this Quebec City retreat
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Hôtel Palace Royal brings upscale comfort to Quebec City with its bar and Beffroi Steak House restaurant. Guests recharge in the sauna, spa tub, gym, or indoor pool. The helpful staff enhances the experience, and shoppers appreciate the convenient location near retail areas.
In the entertainment district, Hôtel Palace Royal Centre-Ville par JARO is in Old Quebec, a walkable area in Québec City with great shopping. Quartier Petit Champlain and Les Galeries de la Capitale are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquarium of Quebec. Looking to enjoy an event or a game? See what's going on at Quebec City Convention Center or Vidéotron Centre. Guests love the hotel's location for the sightseeing. Visit our Québec City travel guide
775 Honoré-Mercier Ave, Québec City, QC, G1R 6A5
What's nearby
Quebec City Convention Center
3 min walk - 0.3 km
Grande Allée
7 min walk - 0.6 km
Quebec City Town Hall
8 min walk - 0.7 km
Château Frontenac
12 min walk - 1.0 km
Théâtre Capitole
2 min walk - 0.2 km
Getting around
Quebec Palace Station
9 min walk
Jean Lesage International Airport (YQB)
23 min drive
Restaurants
Second Cup Café
2 min walk
Cochon Dingue Rue Saint-Jean
3 min walk
Cabu
6 min walk
Bar Le Drague
3 min walk
Brûlerie St-Jean
1 min walk
About this property
Hôtel Palace Royal Centre-Ville par JARO
Upscale hotel near Château Frontenac
Located close to Quebec City Convention Center and Quartier Petit Champlain, Hôtel Palace Royal Centre-Ville par JARO provides dry cleaning/laundry services, a bar and a gym. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. The on-site restaurant, Beffroi Steak House, offers breakfast, lunch, dinner and children's meals. Free wired Internet and a business centre are available to all guests.
Other perks include:
An indoor pool
Full breakfast (surcharge), self-parking (surcharge) and express check-out
A front desk safe, multilingual staff and a computer station
A vending machine, wedding services and smoke-free property
Guest reviews say great things about the dining options, helpful staff and proximity to shopping
Room features
All 234 rooms include comforts such as air conditioning, in addition to perks such as free Internet and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra amenities include:
Memory foam beds, rollaway/extra beds (surcharge) and cots/infant beds (surcharge)
Bathrooms with shower/bath combinations and free toiletries
Available in some public areas: Free wired internet
Parking and transport
Height restrictions apply for on-site parking
Parking on site (CAD 26 per day; includes in/out privileges)
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily full breakfast available 7 AM to 11:00 AM for a fee: CAD 25 to 25 for adults and CAD 15 to 15 for children
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Beffroi Steak House
Things to do
Gym
Hot tub
Indoor pool
Sauna
Family friendly
Cot (surcharge)
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Porter/bellhop
Wedding services
Business services
10 meeting rooms
4,502 square feet of conference space
Business centre
Computer station
Outdoors
Garden
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lever door handles
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
More
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Cot (surcharge)
Memory foam mattress
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per day.
Cots (infant beds) are available for CAD 15.0 per day
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: CAD 100 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
Self-parking fee: CAD 26 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: CAD 15.0 per day
Rollaway bed fee: CAD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 160705
We should mention
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and hot tub with adult supervision
Property is also known as
Hôtel Palace Royal centre-ville Quebec
Palace Royal centre-ville Quebec
Palace Royal centre-ville
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel
Hôtel Palace Royal Québec City
Hôtel Palace Royal centre ville
Hôtel Palace Royal Hotel Québec City
Frequently asked questions
Does Hôtel Palace Royal Centre-Ville par JARO have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at Hôtel Palace Royal Centre-Ville par JARO?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Hôtel Palace Royal Centre-Ville par JARO on 11 Mar 2026 start from ฿3,292, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hôtel Palace Royal Centre-Ville par JARO pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hôtel Palace Royal Centre-Ville par JARO?
Self-parking is available for CAD 26 per day.
What time is check-in at Hôtel Palace Royal Centre-Ville par JARO?
Check-in start time: 5:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hôtel Palace Royal Centre-Ville par JARO?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is Hôtel Palace Royal Centre-Ville par JARO located?
Located in Old Quebec, this hotel is within a 15-minute walk of Saint-Jean Street, Château Frontenac and Quebec City Convention Center. Quebec City Town Hall and Quartier Petit Champlain are also within 15 minutes. Quebec Palace Station is 9 minutes by foot.
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Reviews
Hôtel Palace Royal Centre-Ville par JARO Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a room overlooking the pool. It is such a good idea to have balconies on the inside as Winter is so long we can actually enjoy it in December.
It was a nice location. The restaurant was abit pricey.
We had a wonderful stay.
We got the best, biggest suite on the 6th floor with a city view. It was super handy to walk everywhere, like 3-10 minutes tops, from the Alle' to the lower city. The staff were nice, and the whole hotel was spotless. The kids loved the pool, and having a bar and restaurant right there was awesome. We'd totally book again!