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"Beautiful old world hotel in a great location for exploring York. Staff couldn’t have been more helpful - every staff member we encountered was simply outstanding. "

"Wonderful, great pool, lovely room"

"Staff was very friendly and offered a good customer service overall a brilliant atmosphere would definitely recommend this to family and friends "

"Excellent standard throughout."

"Staff were excellent "

"Another fantastic stay..everything perfect,as always.."

"Stayed here for 2 nights to celebrate my 40th birthday! It was a beautiful hotel, the breakfast was incredible, the room was spacious and very comfortable - downside is we had a balcony but the windows would not open to allow access and the room was quite dusty in places. But otherwise was a fantastic get away! "

"The place is amazing. The cleanliness second to none. Lovely staff...all very polite and courteous. Loved our stay and the place is so full of character. Beautiful plasterwork and decorations."

"Comfortable room in which you could actually control the AC for hot or cold. Rare! And the breakfast was very good, lots of choices and well prepared and presented. I’d stay again definitely"

"Was pleasantly surprised by hotel, room was nice, rooftop bar a bonus although there was an unpleasant smell drifting into rooftop from somewhere. Breakfast service and food was excellent. Would stay again and hope the smell was a one off"

"Very helpful and pleasant young man on Reception. "

"Nice hotel with beautiful garden and breakfast area. The staff are amazing but not very cheerful. Especially at breakfast and check in. "

"In a really good position for getting into the city, with many bars and restaurants very close by, parking onsite is a little expensive (in my opinion) £25 per night. We found a parking spot 5 minutes walk away for £9 overnight, other than that definitely recommend this hotel."

"Excellent service room excellent food excellent friendly staff"